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Thread: Telecon XT Network

  1. #31
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    14th October 2009 - 18:00
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    Yup.. Bastards are down again! I mean Seriously, 2 times within the last 3 months. Something is seriously wrong!! I want a years free Internet usage on my phone and free calling that is PUBLICLY ADVERTISED rather than last time when they only advertised it on their website..

    Shit wipes..
    The only stupid question is a question not asked!

  2. #32
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    1st November 2005 - 08:18
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    Another pleasant day with the Vodafone Network. All systems go.

    Unfortunately tell-lie-con send the profits from NZ overseas, instead of investing in infrastructure...
    Hopefully Richard Hammond's cheque has cleared, from the last publicity campaign.
    TOP QUOTE: “The problem with socialism is that sooner or later you run out of other people’s money.”

  3. #33
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    Well behind every cloud there is a silver lining.....

    Look at the bright side - isn't it peaceful................. no phone calls driving you crazy ????

  4. #34
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    10th March 2006 - 08:19
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    Quote Originally Posted by Swoop View Post
    Unfortunately tell-lie-con send the profits from NZ overseas, instead of investing in infrastructure...
    Hey, I'm no proponent of telecom's but seriously, they just invested billions in a new network (the effectiveness of which i will not enter into debate)
    I"m pretty sure voda NZ is probably owned by overseas as well.. not sure though, happy to be proven wrong.
    ACC - One rule, one levy , one cover. Fair to ALL New Zealand.

  5. #35
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    3rd May 2005 - 10:28
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    I am seriously considering writing a strongly worded letter to whoever I need to asking to be released from my 24 month contract. A contract works both ways and they are not providing me with the service I signed up for!
    "Some people are like clouds, once they fuck off, it's a great day!"

  6. #36
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    20th October 2005 - 17:09
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    Quote Originally Posted by Str8 Jacket View Post
    I am seriously considering writing a strongly worded letter to whoever I need to asking to be released from my 24 month contract. A contract works both ways and they are not providing me with the service I signed up for!
    Go ahead, make thier day!
    I did last year (well my people did) after just a few days with the New XT Network they were told very directly that they will take back the free Phone they gave me, they will send a courier bag to on-send it, they will connect my previous phone within the hour, and all at no cost to me.
    They did what was asked of them.

    My people = Mom.

  7. #37
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    13th March 2003 - 11:47
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    Go Vodafone!
    Cheers

    Merv

  8. #38
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    22nd August 2003 - 22:33
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    I can't even get XT in the middle of Cambridge.

  9. #39
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    3rd May 2005 - 10:28
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    I rang them yesterday to so see how much it'd cost to break my contract. The guy said to me "oh, its alot of money, you'd be best not cancelling it". I asked how much and he replied $200. I told him that I didnt think that was too much considering the fact that I can never rely on the fact that my phone will be working if I get into any trouble or blow my bike up in the middle of nowhere....

    Think I will just cancel it and pay the bill off at $20 a month. I am pretty sure that I am going to sign up with 2degree mobile.
    "Some people are like clouds, once they fuck off, it's a great day!"

  10. #40
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    Quote Originally Posted by Str8 Jacket View Post
    I rang them yesterday to so see how much it'd cost to break my contract. The guy said to me "oh, its alot of money, you'd be best not cancelling it". I asked how much and he replied $200. I told him that I didnt think that was too much considering the fact that I can never rely on the fact that my phone will be working if I get into any trouble or blow my bike up in the middle of nowhere....

    Think I will just cancel it and pay the bill off at $20 a month. I am pretty sure that I am going to sign up with 2degree mobile.
    I'd be challenging that fairly vigorously. How can they charge you for not keeping their part of the bargain? A contract has to work both ways and they are not providing a service they said they would. Consumer Guarntees Act and all that; the service they said they would provide hasn't materialised. You need to be more assertive and maybe also call Citizens Advice or look at the act online or summat. Either way, Telecom are not coming through and should release you from the contract. If you get a negative response from the dweeb on the phone ask for their supervisor, work your way up until you get satisfaction. They play on the fact that most folk simply give up and stick it out, waiting for service to resume. Don't fold, go hard.

  11. #41
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    I am going to be writing a letter tonight actually but if they do play games and make it tough then I will just cancel my contract. Luckily for me I work in Procurement so I understand how contracts should work and how to get out of them for poor service!
    "Some people are like clouds, once they fuck off, it's a great day!"

  12. #42
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    29th October 2005 - 16:12
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    Quote Originally Posted by Maha View Post
    Go ahead, make thier day!
    I did last year (well my people did) after just a few days with the New XT Network they were told very directly that they will take back the free Phone they gave me, they will send a courier bag to on-send it, they will connect my previous phone within the hour, and all at no cost to me.
    They did what was asked of them.

    My people = Mom.
    You go Mom!

    Quote Originally Posted by peasea View Post
    I'd be challenging that fairly vigorously. How can they charge you for not keeping their part of the bargain? A contract has to work both ways and they are not providing a service they said they would. Consumer Guarntees Act and all that; the service they said they would provide hasn't materialised. You need to be more assertive and maybe also call Citizens Advice or look at the act online or summat. Either way, Telecom are not coming through and should release you from the contract. If you get a negative response from the dweeb on the phone ask for their supervisor, work your way up until you get satisfaction. They play on the fact that most folk simply give up and stick it out, waiting for service to resume. Don't fold, go hard.
    Yup! We switched everything to Telecom in Oct last year as no-ne else could offer the deal we got for all business lines, (3), and four cellphones, (free including an HTC Snap), plus the enticements to switch. While I'm with TelstraClear at home and no-one can beat my deal with them, - cellphone $20mth, 500 txt/pxt and 29c/min to any landline or mobile and of course the phone was free - they couldn't do as well for the business. However since Oct I have been on the phone to them at least twice a month to correct errors, last month they credited us about half the billl and I'm aboutto call them again now to correct this month's bill which should have about the same result.
    The mobiles are on the XT network but being in Auckland it has been working very well with no issues apart from Telecom's muckup on our plan. The phones work great and the boys' Sony Ericcson C510's are doing brilliantly. Rudy loves the HTC Snap as well.

    So it's not all bad, but personally I'm sticking to my TelstraClear Nokia 6275i and the CDMA network until I know what I can upgrade to. TCL has signed a deal with Vodafone as well now too, so we'll wait to see what they come up with.
    You don't get to be an old dog without learning a few tricks.
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  13. #43
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    Quote Originally Posted by Str8 Jacket View Post
    [...] I will just cancel my contract. [...] I understand how contracts should work and how to get out of them for poor service!
    Yep, the thing is, they are in breach of their own contract so you are fully entitled to cancel it.

    Steve
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  14. #44
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    Wouldn't surprise me at all if they have a clause in the contract stating that they don't guarantee service, as they do with their broadband service. Meanwhile I'm flying along here with vodafone.

  15. #45
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    9th February 2006 - 11:40
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    Someone I may or may not know might have been attending a meeting when a certain telco were planning to change their old network. This person might have been privvy to an expert outside consultant relaying the pending doom that users of a certain mobile phone network are now experiencing due to many factors.

    A certain company may or may not be capable of planning a drunken grope in a house of ill repute, even with complimentary alcoholic beverages.

    Due to legal reasons this is specific as I can be.


    Ahhh life is good on an alternative mobile carrier who planned their network meticulously.
    Exert your talents, and distinguish yourself, and don't think of retiring from the world, until the world will be sorry that you retire. -Samuel Johnson


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