ISP excuses

[Brian d marge]

Well

download speeds never get past 40 Kb/sec downlead from torrent sites

at one point 300 kb/sec

So I gets pizzed off, broadband tests say I get 20 Mb/sec locally

not bad for paying for 100 MB/s ( dont get me started !!)

ive been lazy because it hasnt really been a problem .... but lately it dropped

to

6 Kb/sec ,,,,,,,,


So thats it I have had enough, so I ring them up

I am keeping a log of the excuses

1. You need to defrag , ( I use linux , and have 1.5 terabyte free and 8 gig free )

2 . To high contention ratio , nothing they can do??? ( how can I find this out how many using the same line?)

3. traffic shaping?

so it isnt just NZ

Stephen

[CookMySock]

Not enough seeders is my guess.

Steve

[DemonWolf]

Dude.. try this out http://www.measurementlab.net/

there are a few tests which can indicate if your ISP is throttling or port shaping your connection. (some of it is in beta stage)


though it comes from google, and they do use the info (ip address, ISP, ports in use.. etc)

[p.dath]

I'd say either contention ratio - which is out of your control, or packet shaping.

Does the speed vary by the time of the day?

[Grasshopperus]

I have to keep explaining this to people at work too.
Firstly, never, ever interchange bits and bytes in your measurements

kb/s and kB/s are very different measurements.

Your initial post says you're getting 40kb/s but you are paying for 100MB/s? Did you mean 100Mb/s?

Anyway, what you get when pay for 100Mb/s connection to the 'net' is simply a 100Mb/s connection from your location to your ISP nothing more. That's what you're paying for, what you expect is 100Mb/s access to any service on the internet but that's where it gets dishonest. I could post all day here but to summarise:

* International bandwidth costs a lot of money in NZ
* Domestic bandwidth is much cheaper
* Your ISP will not have gone out and bought an additional 100Mb/s of international bandwidth just because you joined up with them. They'll be hoping that you get good enough service on their existing plan because that makes them profit.
* The slow part on pretty much every DSL (and better) internet connection is the upstreams ISPs international bandwidth service.

The sooner people understand that ADSL1 is totally fine (4-8Mb/s is actually plenty for most users) and that ADSL2 or cable or any of that shit only increases bandwidth to the ISP not to youtube or whatever, the better we'll all be.

Brian, the only thing you'll get 100Mb/s to is something connected directly and locally to your ISPs network. Downgrade your plan.

[R6_kid:Me]

Brian

His name is Stephen but he has Brian D'marge.

[DMCD]

You know what I think...

You should switch to TelstraClear, you will get all the bandwidth.

[SPman]

Ummm....isn't he in Tokyo......?

[Brian d marge]

Yes i am in Tokyo but the answers still apply

thanks to all for taking the time

I am with NTT east , they advertise 100Mb/s I get 20 Down from 33Mb/s thats locally

International has improved , especially NZ 7Mb/s approx Europe I think about 4

But down load P2P ( ie from Ubuntu main server , which is quite fast is

0.2344Mb/s ( hope thats right ) )

I dont notice any change during the day , but a month ago I was getting 3Mb/s P2P which I could live with

I hope I have got this all ok ?

Stephen

Telecom MIGHT be a good IDEA!



DiffProbe beta release. October 2009. Build 1002.
Shaper Detection Module.

Connected to server 38.102.0.85.

Estimating capacity:
Upstream: 2777 Kbps.
Downstream: 35198 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: No shaper detected.
Median received rate: 2762 Kbps.

Downstream: No shaper detected.
Median received rate: 34496 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

Click "Start New Measurement" to run Pathload2.
------------------------------------------------------------------------------------------------
Connected to MLab Server: 38.102.0.87
Measuring Upstream Available Bandwidth
Measuring Downstream Available Bandwidth
Measurement completed.

Upstream Measurement (towards the Internet)
Available bandwidth is at least 0.46 (Mbps)
Measurement duration : 41.71 sec

Downstream Measurement (from the Internet)
Available bandwidth range : 4.85 - 9.70 (Mbps)
Measurement duration : 20.71 sec

For more information about available bandwidth measurement,
please see: http://www.pathrate.org