Mt Eden Motorcycles - Not going there again

[tcpdump]

I had to do the WOF and oil change for my bike and somebody recommended these guys.
All nice and smooth although $150 for a change of oil seemed a bit steep since $90 was just the labor (1.5 hours to drain the oil and put new one. whatever).
I could do it myself but I didn't have the proper tools.

Anyway, the next day I took my wife's bike for an identical operation. She has a '99 Honda Rebel.
Same price. Looked at the invoice: "oil filter - $10".
Since the Rebel doesn't have an oil filter I asked the guy why am I being charged for one. He mumbled something and he called somebody else.
He said and I quote: "Eh, I thought the bike has an oil filter, this is why it's on the invoice but not to worry, I'll make another invoice without the oil filter".

So, if I wasn't aware of this they would have ripped me off. I don't care about the $10, I care about the fact that who knows what else they "think" the bike might have. The gesture, not the money.

I wonder if they really changed the oil or they just thought they did it.

So I'd advise avoiding Mt. Eden Motorcycles if you can.

Anybody can recommend an honest guy that can do simple maintenance on bikes (like oil change) at reasonable prices and maybe also Warrants of Fitness?

Thanks.

[Jonno.]

1 and a half hours to change the oil

[tcpdump]

What can I say, just moved to Auckland. I used to pay in Wellington $40 for a change of oil (including the oil!) for my car (2.5L Honda inspire - for sale btw)
Imagine my surprise here jumping from $40 for a car to $150 for a bike.

[Quasievil]

And I assume and Hope that you have discussed this issue with Mt eden M/C before coming on here and saying all this ??

[Bald Eagle]

What can I say, just moved to Auckland. I used to pay in Wellington $40 for a change of oil (including the oil!) for my car (2.5L Honda inspire - for sale btw)
Imagine my surprise here jumping from $40 for a car to $150 for a bike.

Auckland oil is special.

[vifferman]

90 minutes to do the oil change? What - to undo a drain bolt and filter, go off and work on another bike, then come back, refit bung and new filter, and fill with oil? I can do an oil change on my VFR in WAAAY less than 90 minutes, even if I decided to remove/replace some fairing panels to do it (which would add less than 15 minutes to the task).

[Crasherfromwayback]

I may well be wrong...but I think your Rebel will have an oil filter.

[tcpdump]

And I assume and Hope that you have discussed this issue with Mt eden M/C before coming on here and saying all this ??

M/C ? I assume Management?

No, I didn't. It's unlikely that a complain will change anything. I know I shouldn't think like this but I gave up trying to change the world a while back.

[sinfull]

I may well be wrong...but I think your Rebel will have an oil filter.

Be somewhat worried if it didn't lol

[tcpdump]

I may well be wrong...but I think your Rebel will have an oil filter.

Hehe, I looked the guy in the eyes. He knew it doesn't have and that I caught him trying to rip me off. He admitted it in less than one second, he didn't even wondered if it has it or not, he said: "yes, you are right".

[tcpdump]

Be somewhat worried if it didn't lol

It doesn't.
http://www.google.co.nz/search?q=honda+rebel+oil+filter

[Crasherfromwayback]

Hehe, I looked the guy in the eyes. He knew it doesn't have and that I caught him trying to rip me off. He admitted it in less than one second, he didn't even wondered if it has it or not, he said: "yes, you are right".

They should've cleaned the screen then perhaps.

[tcpdump]

They should've cleaned the screen then perhaps.

They charged on the invoice: "oil filter $10". I told them: "but it doesn't have an oil filter". Answer: "oh mate, you are right, I thought it has one, I'll make you another invoice without the oil filter".

They did not charge for cleaning that mesh or magnet or whatever replaces the oil filter, they charged for a new oil filter.

[Usarka]

They should've cleaned the screen then perhaps.

Or replaced it.... Maybe they did.

Fuck me if I wouldn't call a "screen that filters oil" an oil filter.....

Maybe the guy you confronted was happy to lose $10 rather than get into an argumentabout the semantics of what is and what isn't a filter.

[bogan]

did you ask why the 90 mins? could have just been a 9min clerical error or something. I had a similar experience but I bloody well asked why the labor was so high, turns out they had done a lot more than I asked, and head mechanic had to stand there stirring some acid for half an hour too apparently.