Unhelpful pricks!

**Mom** · 11th April 2010, 17:05

Man, Telecom have got my friggen blood up this afternoon. My mother has had to push her life link to get an ambulance to pick her up and take her to Thames hospital. It happens from time to time, so I am not panicing, but it is unsettling all the same. I have given it a couple of hours, time to be seen by the doctors and a decision made on whether they are keeping her or not and I go to ring the hospital. My bloody phone number book is not by the phone where it lives - so I pick up the phone and dial directory service to get the number.

Ha! What a joke that service turned out to be. After getting disconnected twice my call is finally answered by a female of some asian persuasion, now I know she was speaking English, but it would have been easy to mistake it for something else. I ask for the number for Thames Hospital and she comes back with, "I only have numbers for the departments, what department do you want?" How about the main phone number? No, do you want x-ray? So I thanked her for being of no help and came down here to look it up online. Should have done that in the first place.

Mother is fine - drugs work wonders, but she will be staying the night tonight, so I can relax for the evening. Now, where is my phone number book?

**Genie** · 11th April 2010, 17:08

it's because stupid damn fucked up telecom shifted the call centre to asia!!!!!

Hope you mother wlll be ok, man you guys must have a speical relationship with the hospital

**Usarka** · 11th April 2010, 17:11

Similar recent experiences with telecom directory. They can go and blow goats. Now I phone them for fun with made up maori place names.

And something is worse than thames hospital?

**rustic101** · 11th April 2010, 17:14

Try whykickamoocow always confuses the buggery out of them

**Mom** · 11th April 2010, 17:16

Originally Posted by Genie

it's because stupid damn fucked up telecom shifted the call centre to asia!!!!!

Hope you mother wlll be ok, man you guys must have a speical relationship with the hospital

I was in North Shore Hospital. My mother is on first name basis with most of the staff of the A&E down there, when I ring I usually give my name and ask if they have my Mommy? They know who she is

Originally Posted by Usarka

Similar recent experiences with telecom directory. They can go and blow goats. Now I phone them for fun with made up maori place names.

And something is worse than thames hospital?

Oh what fun! Made up names sounds like good fun when you are bored. Want to help me think up a few for my next bored moment.

Small parts of Thames hospital are modern and nice

But I agree it is pretty dowdy for the most part.

**Gubb** · 11th April 2010, 17:16

I spent 75 minutes with them on the phone last night due to internet setup issues.

Pack of wankers. I'mstarting to hate them more than Vodafone. And VTNZ.

**Mom** · 11th April 2010, 17:18

Originally Posted by Gubb

I spent 75 minutes with them on the phone last night due to internet setup issues.

Pack of wankers. I'mstarting to hate them more than Vodafone. And VTNZ.

Uh oh! I am beginning to feel sorry for them. The internet set up thing give me the shits! Last time I had to talk to the Unhelpful Desk, the woman ended up hangin up on me

**Gubb** · 11th April 2010, 17:21

Just the once? The cocksnorters dropped me 3 times.

And you honestly expect i believe that the Asian woman's name is "Irish"? *cough*bullshit*cough*

**SMOKEU** · 11th April 2010, 17:21

That just adds to the fury after the XT outages in the past few days.

**Mom** · 11th April 2010, 17:23

Originally Posted by Gubb

Just the once? The cocksnorters dropped me 3 times.

And you honestly expect i believe that the Asian woman's name is "Irish"? *cough*bullshit*cough*

I think it might have been something to do with the fact that I started enunciating every syllable in every word very slowly as an example of how I thought this friggen woman should try to speak. All I could get from her was "put but put but put but put but put but put but put but put but put but" or words to that effect. I did not even swear at her.

**rustic101** · 11th April 2010, 17:24

I took their advice 'let your fingers do the walking', and as I displayed a parting one fingered salute walked them to the opposition have not had an ounce of trouble. My work phone is 027 (XT) and had more outages than a gay man at the Sydney MardiGras... which is not good when its an emergency services phone....

**CookMySock** · 11th April 2010, 17:35

It's ten times quicker to google a phone number than to look it up in the phone book.

Steve

**Mom** · 11th April 2010, 18:11

Originally Posted by DangerousBastard

It's ten times quicker to google a phone number than to look it up in the phone book.

Steve

I cant look up a number in Thames in a book though, and yepper, I wont be troubling the asian chick at Telescum again for a number. Infact I may as well load the hospital number up as a speed dial I use it that often

**Virago** · 11th April 2010, 18:22

I can usually find a phone number using White Pages, quicker than someone else who picks up a phone book at the same time. And I can never find the bloody phone book anyway...