ACC is doing my head in!

[Owl]

Nah, you fit in with your employer. Who pays for the first week and then ACC take it from there, until your back at work.

I understood your employer was only obliged to pay the first week if it's a workplace accident?

[inlinefour]

I understood your employer was only obliged to pay the first week if it's a workplace accident?

Good point, I forgot about that. Thanks Owl.

[Mom]

I understood your employer was only obliged to pay the first week if it's a workplace accident?

Yeah, they are only obliged if its a work place accident. I have been very lucky so far. My employer paid me 4 days sick pay that I had accrued, and there was one Stat day I was due. That and 8 hours I had actually worked meant I got some pay. From here on in though, nothing till ACC get to my claim. Oh well, at least I am still alive eh My hubby is a rich man too after yesterdays windfall

[Robert Taylor]

Mr Taylor, did you receive from ACC the other month a letter advising you that you can select a level of cover by option of different levies? A colleague of mine received one but I don't seem to have had one. I suggested she choose the lowest levy she can since her Income Protection insurance will cover anything that ACC doesn't cover. I thought I'd check and see if that's the right advice

No I havent seen that but will enquire. ACC levies are of course paid for my employees, but as is well known if you are self employed you are pretty much a leper in the eyes of ACC, despite as an employer paying sizable levies! Thats part or all of my mentality in having private cover.

[Owl]

Get well soon Mom and I hope you get a resolution with Acc quick smart!

I was lucky/unlucky to come to medical grief while on ACC, so I was continually covered. Of course my organs were still working and I looked ok, so we'll call it lucky.

[Mom]

Well I dont think I will be holding my breath on this one. I received a letter on Thursday acknowledging my claim and some information explaining the process of a treatment injury claim. As requested I rang the number on the letter to give further information. The girl I spoke to said she had passed that on and that Helen (I am beginning to go off her) would get to it in a couple of days.

Yesterday I got my phone call foloowing up on my complaint about the delay in getting anything done. What a joke! ACC received my claim APril 1st and did not even look at it until April 12th (the day I rang them - coincidence anyone?) The resolution of my complaint? ACC apologises for the delay in responding to my claim Well that makes all the difference ANyway, I asked this Team Leader from the treatment injury department what the deal was with Helen and her couple of days attitude to anything that hits her desk, told her I had telephoned the day before etc. The response? We have no record of your call yesterday!

Difficult not to get a little bit ticked off really.

The woman I spoke to told me that these claims could take up to 9 months to get a decision on cover. Meantime I have just received 2 accounts from St John AMbulance for my trips to hospital. $67.50 each. I still have to attend my docotrs and am not earning any money,. Lucky I have a rich hubby eh? Be up shit creek otherwise.

[Mom]

Well, well, well...

I have just spoken with ACC who have advised that they have now accepted my claim for a treatment injury. I will have to complete a form for reimbursement of any expenses I have had in relation to this injury, and they will be contacting my employer to get details of my income so they can pay me some compenation for the time I was not earning. What a mission.

How they could even have thought it was not covered was beyond me. Having to jump through hoops and about beggar yourself in the process of proving they had to cover it is beyond the pale.