Hello new customers to the BigTime plan, we're terminating your plan again!

**Virago** · 7th June 2010, 10:42

Unfortunately it's the minority who abuse it, who have spoilt it for the rest - those who become obsessed with downloading the entire internet each month, without having to pay for it.

The same thing has happened with Vodafone's "Best Mate" mobile plan, with its "talk as much as you like" feature now being reined in. It appears that some parents are using their Vodafone handsets as "baby monitors" - although why any sane parent would want to have a transmitting cell-phone beside their baby's head for hours each day goes beyond belief...

**rainman** · 7th June 2010, 11:03

Originally Posted by Blackshear

and downloaded 300GB (Of Linux OS updates)

300GB of Linux updates in a week... sure. You running an all-distro all-architecture mirror?

Originally Posted by DarkLord

Phenomenal advertising. No doubt that will bring people back to XT in droves.

Telecom are scarily incompetent at doing anything, it seems. Who on earth thought that ad was a good idea? The most complimentary I can be about it is to call it "hokey".

**Headbanger** · 7th June 2010, 11:20

Originally Posted by Virago

Unfortunately it's the minority who abuse it, who have spoilt it for the rest - those who become obsessed with downloading the entire internet each month, without having to pay for it.

.

Bullshit, The customers made use of a service sold to them.

Telecom factored in the heavy users when they came up with the plan, in fact the entire plan was marketed to attract them.

Its a disgrace to blame the customers for Telecoms bullshit. They done the sums, sold the service, and put the money in the bank. How many times are people going to accept the "Hey,we want more of your money so we're going fuck you with our big cash extracting strap-on" before they just say fuck it and fuck you. Then Telecoms profits can drop futher and Telecom will go and fuck other loyal customers with their strap-on.

Its about time NZ'ers viewed Telecom for the shitbags they are and stopped signing up for their bullshit services.

And its about time people stopped blaming the customers, They paid for the service they used, Thats what they signed up for and that is what was offered.

**DarkLord** · 7th June 2010, 11:31

I used to work at one of those Telecom retail stores. I was expected to sell, sell, sell, XT despite the fact that no one wanted it and everyone hated it. But, of course, it's my fault for not selling enough. Worst job I ever had in my life. Soooooooooo glad I got out of there before the late December onwards XT crashes.

**Blackshear** · 7th June 2010, 12:08

Originally Posted by rainman

300GB of Linux updates in a week... sure. You running an all-distro all-architecture mirror?

I just like to be on the leading edge of the distro's

Originally Posted by Virago

Unfortunately it's the minority who abuse it, who have spoilt it for the rest - those who become obsessed with downloading the entire internet each month, without having to pay for it.

The same thing has happened with Vodafone's "Best Mate" mobile plan, with it's "talk as much as you like" feature now being reined in. It appears that some parents are using their Vodafone handsets as "baby monitors" - although why any sane parent would want to have a transmitting cell-phone beside their baby's head for hours each day goes beyond belief...

You expect people, who sign up to an UNLIMITED DATA PLAN to not make use of it? Frankly, that's just stupid. Not only did they do it once, but they did it twice - even removing the upload cap the second time.
"The rest" as you say, would be better suited to a 2GB base package if they aren't going to use an all-you-can-eat package. Your needs do not equal my needs, and telecom marketed a plan for my needs twice.

http://telecom.custhelp.com/app/answ...tail/a_id/2064 , for those interested.

**Virago** · 7th June 2010, 12:10

As I said, if Telecom aren't meeting your needs, take your custom elsewhere.

No-one else will match it? Go figure...

Perhaps you should blame the other ISPs for not meeting the market...?

**spookytooth** · 7th June 2010, 16:38

Originally Posted by Virago

As I said, if Telecom aren't meeting your needs, take your custom elsewhere.

No-one else will match it? Go figure...

Perhaps you should blame the other ISPs for not meeting the market...?

Arn't all the other isp's hands tied by tellicon
,as they all have to buy the services off them to start with ?

**Flip** · 7th June 2010, 17:24

I am so dark about telecom at the moment I could hit them.

Some plonker called up the other night from Teleass and talked about some plan or the other that would allow us to call a NZ number free. I said I would look into it but would not be getting into any contract with Teleass.

Well it seems my internet has stopped working. When I called them my old all you can eat plan has been changed to a 5mb plan and I have been contracted so its going to cost me money to change plans. I was that mad I gave the poor asian help desk a blast and hung up.

I have written to Teleass telling them they have acted in an unreasonable and misleading manner and to change my plan back immediately back to the way it was.

I do not expect them to do swat so I fully expect to be changing my work, home phones to another provider on Thursday which gives them 48 hours to do some thing.

**Mom** · 7th June 2010, 17:59

Originally Posted by Gubb

Eat a dick Paul Reynolds.

I feel he may have to eat a tiny bit more than that soon enough. Who would have thunk it when he took this job on he would have been facing down so much shit. Lucky he is paid well. Wonder what his exit package is worth...

**twotyred** · 7th June 2010, 18:05

Originally Posted by Mom

I feel he may have to eat a tiny bit more than that soon enough. Who would have thunk it when he took this job on he would have been facing down so much shit. Lucky he is paid well. Wonder what his exit package is worth...

he's leaving to avoid having to suck the large one...

**Owl** · 7th June 2010, 18:19

Originally Posted by Headbanger

Its about time NZ'ers viewed Telecom for the shitbags they are and stopped signing up for their bullshit services.

There's better???

I don't see too many other ISP's advertising ADSL2 in this area, if at all. Speed is 5-6 times faster than Orcon was and at no extra real cost. Shitbags maybe, but better than the other shitbags that still owe me $64.

**Headbanger** · 7th June 2010, 18:49

Originally Posted by Owl

There's better???

I don't see too many other ISP's advertising ADSL2 in this area, if at all. Speed is 5-6 times faster than Orcon was and at no extra real cost. Shitbags maybe, but better than the other shitbags that still owe me $64.

If the ADSL2 hardware is there then any ISP can on-sell it to you.

Is there better?

Well, there are companies I would rather do business with. Orcon is not one of them.

The crap services we get sold is due to Telecom taking all the money as profit rather then investing it in a modern and capable network, The other ISP's are screwed before they even start.

**Motig** · 7th June 2010, 19:36

Amazing isn't it. You sign up for an unlimited download plan and then you get some pratt blaming you for using it. Would this mean if you won lotto $1,000,000 you would only keep $50 because you don't think you'd use it all ? Mean while in the real world anyone on bigtime should download to their hearts content after all you paid for the soon to be terminated service so get going.

**marty** · 7th June 2010, 19:52

Originally Posted by EJK

Give him a break. He has lost much money and rep that he can't hire Richard anymore (or anyone else) hence using himself as a model.

yet funniliy enough, Rob Fyfe appears in multiple AirNZ ads (naked even) along with AirNZ staff not being paid any more than their weekly pay packet (they are actually lining up to be in the ads with Rob), and those ads work? How many Telecom employees would be doing the same?(middle management don't count - they're just arse licking)