MSN not working

[rapid van cleef]

hi folks. for around a week my msn will not work. i can sign in ,but it freezez and will not respond.

i can chat to people through my hotmail sign in. however, having family overseas we like to chat on cam.

is this a global thing, like msn server issues?

anyone know of a fix?

thanks

[imdying]

Are you using firefox?

[rapid van cleef]

nope. i can use msn through internet explorer no problems. but actually singing into msn messnger is the issue

[angelindisguise]

what version of msn are you using? i know that im currently using msn messenger 7.0 at the moment and i had a major issue with it a few months ago where it wouldnt let me sign in at all, and after a week of complaining to the "professionals" it just managed to sort itself out. if possible, you may have to update the version you are using.

[rapid van cleef]

i hae no clue which version i am using. how can i find this out?

remember, i cant sign into it.

[Gremlin]

Should be able to go to Help > About

[rapid van cleef]

Should be able to go to Help > About

i can't get msn to sign in so i cant go to a help page.

[steve_t]

Download and install a new version. What version of windows are you running?

[rapid van cleef]

Download and install a new version. What version of windows are you running?

thanks for your efforts so far. its xp

[steve_t]

http://download.cnet.com/Windows-Liv...-10450926.html

[SMOKEU]

Ditch MSN and install emesene. I found that I've had fewer issues with emesene.

[dodgyguy]

Hey,

Couple of things you could do to find the version. The quickest way is to go to add/remove programs, find msn and click on the more information link.

As far as a fix is concerned, you could download a new version as recommended or in the add/remove programs window, click change and then see if you can do a repair.

BTW im just guessing here as i'm at work and dont have MSN

[rapid van cleef]

thanks for the eplis guys. ive re installed msn and its no different.

ive installed emesnen and that seems t owork fine

i ll see how things go

thanks again for the replies