AVG FREE... Needing technical advice.

**Tink** · 7th February 2011, 15:46

In dec I uploaded AVG, it worked fine... now I want to remove it, as I have new protection. But its not letting me.

Any help appreciated.

**steve_t** · 7th February 2011, 15:47

How is it not letting you? Are you uninstalling through Control Panel>Add/Remove Programs? Oh, which version of Windows?

**Gibbo89** · 7th February 2011, 15:51

Originally Posted by Tink

In dec I uploaded AVG, it worked fine... now I want to remove it, as I have new protection. But its not letting me.

Any help appreciated.

AVG should let you, it always did for me. Like steve said, in control panel, add/remove programs. If all else fails, you can download something called Ccleaner, it has an uninstall function for all programs that are on your comp.

**Tink** · 7th February 2011, 16:42

Originally Posted by steve_t

How is it not letting you? Are you uninstalling through Control Panel>Add/Remove Programs? Oh, which version of Windows?

Originally Posted by Gibbo89

AVG should let you, it always did for me. Like steve said, in control panel, add/remove programs. If all else fails, you can download something called Ccleaner, it has an uninstall function for all programs that are on your comp.

Windows 7... and it keeps coming up with an error, and then crashes the laptop.

I go to control panel, add/remove programmes...and try to uninstall. Will try Ccleaner... BUT what is it exactly, not a fan of downloading stuff I don't know.

Thanks

**Gibbo89** · 7th February 2011, 17:21

Originally Posted by Tink

Windows 7... and it keeps coming up with an error, and then crashes the laptop.

I go to control panel, add/remove programmes...and try to uninstall. Will try Ccleaner... BUT what is it exactly, not a fan of downloading stuff I don't know.

Thanks

www.download.com have it, it's something that removes spyware etc, just one of those scanning things. But it has in the 'tools' option a uninstall bit where AVG should be shown, if not then you have probably semi got rid of it. Good luck

**sugilite:Me** · 7th February 2011, 17:39

Had that on a friends computer, I had to kill the avg auto update process before it would let me uninstall it.

**SMOKEU** · 7th February 2011, 17:39

Once you've gotten rid of AVG, then download MSE. If you still can't uninstall AVG then just disable it through the startup configuration through msconfig.

**Tink** · 7th February 2011, 17:54

Originally Posted by Gibbo89

www.download.com have it, it's something that removes spyware etc, just one of those scanning things. But it has in the 'tools' option a uninstall bit where AVG should be shown, if not then you have probably semi got rid of it. Good luck

I am a step by step person when it comes to computers... where is the tools option your talking of.

Originally Posted by sugilite

Had that on a friends computer, I had to kill the avg auto update process before it would let me uninstall it.

How did you kill it?

Originally Posted by SMOKEU

Once you've gotten rid of AVG, then download MSE. If you still can't uninstall AVG then just disable it through the startup configuration through msconfig.

Clues on how to do that appreciated... where is the startup.... etc

See guys not so up with this!

**Gibbo89** · 7th February 2011, 18:00

Originally Posted by Tink

I am a step by step person when it comes to computers... where is the tools option your talking of.

Once you download Ccleaner, you open the program and install it etc etc. Once you have opened the program itself, you will have options down the left hand side and it says 'tools' then once that opens up you can uninstall the avg anti virus

**Ronin** · 7th February 2011, 18:37

Ccleaner won't work as all it does is run the uninstaller... which is crashing.

Go here and download the removal tool. Run it, your machine will reboot at some stage and then AVG will be gone.

Grab MSE and install it.

**steve_t** · 7th February 2011, 18:47

Originally Posted by Ronin

Ccleaner won't work as all it does is run the uninstaller... which is crashing.

Go here and download the removal tool. Run it, your machine will reboot at some stage and then AVG will be gone.

Grab MSE and install it.

^^ this!

**Tink** · 7th February 2011, 20:08

Originally Posted by Ronin

Ccleaner won't work as all it does is run the uninstaller... which is crashing.

Go here and download the removal tool. Run it, your machine will reboot at some stage and then AVG will be gone.

Grab MSE and install it.

Originally Posted by steve_t

^^ this!

Fantastic it worked... but what is MSE. I have a new anti virus programme already?