"Special program". Like the freely available "Norton Removal Tool" on the Symantec website? There's "special programs" I've had to use to remove AVG, Avast, Trend, Nod32, etc so in its defence, Norton AV/IS has been pretty damn good since 2009ish. Trend's in the naughty corner this week as their little blue "Free Upgrade to 2012" is popping up on lotsa computers and buggering some of them up good style.
Be warned that if your PC is old and shite it might not have SATA interfaces for new hard drives. Quick way to quickly reclaim disk space is to reduce the System Restore disc space from it's default 10%. Similar with the recycle bin (1% is fine lol!). You can also erase your temp folder contents (use crap cleaner if you can't do cmd prompt) and if you view hidden files you can erase most of the $NTUninstallKBblahblah files in the c:\Windows folder (do not erase $hf_mig$ though).
If you're really short of space, then you can change the default location of the "My Documents" folder (docs, videos, music, photos) to your external USB drive.
http://support.microsoft.com/kb/310147
Yeah...linux.....advisable if you're just surfing the web, word processing & email, especially on a shite old pc. However, if you're doing other stuff then there's just too much stuff it CAN'T do without a lot of shagging around (especially for the average computer user).
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