Fecking markups

[MSTRS:Me]

To be fair, SS90, there is nothing to stop any gear shop sourcing manufacturers and importing gear for onselling. Just like Quasi does. Both are cutting out the middle men by being all things (importer, wholesaler/distributor, retailer).
The difference is, he has lower overheads, so can 'afford' to make a lower margin.* That, and do you seriously know any bike shop staff that have the time, passion, expertise and product knowledge (not to mention design and development) that is needed to do it this way?

* Actually his margin would be netting him a similar amount to that which the bikeshop owner makes. It's the markup that is important - it determines what's left when all the expenses are paid.

[Gremlin]

However in one case, the customer is deliberately refusing to pay with no legal right to withold payment.

Tell them a statutory demand for payment may be useful. However, following it through if the customer plays hard ball will be costly as it requires High Court, but would prevent receivership.

The amount must not be under dispute, they must simply be refusing to pay. I assume they're already on credit stop tho...

[Edbear]

Tell them a statutory demand for payment may be useful. However, following it through if the customer plays hard ball will be costly as it requires High Court, but would prevent receivership.

The amount must not be under dispute, they must simply be refusing to pay. I assume they're already on credit stop tho...

This guy's played the game before and is " in dispute" over the contract. He's very wealthy and completely arrogant.

[BoristheBiter]

This guy's played the game before and is " in dispute" over the contract. He's very wealthy and completely arrogant.

Auckland collections. very good and got most of our money back when this happened to us. Makes them shit when some big boys come round.

[Edbear]

Auckland collections. very good and got most of our money back when this happened to us. Makes them shit when some big boys come round.

Yeah, but they really have little choice but to take him to court.

[BoristheBiter]

Yeah, but they really have little choice but to take him to court.

You do have terms of trade right?
time to call the repo men.

[Edbear]

You do have terms of trade right?
time to call the repo men.

I think they're looking at that right now

[BoristheBiter]

I think they're looking at that right now

We actually rolled up with the truck took two big machines away. we where just about to leave before they said anything.
I took another 2 weeks after that to get our money, amazing how quickly they can get the money when it suits them.
It had only taken 18 months to get it.

[Jay GTI]

The threshhold applies to business importers as well.

I know, I did read your previous post...

Do any of the detractors on this thread drink at a Bar?

Ever start arguments with staff/owners there about mark ups?

I can imagine it now...

CUSTOMER
" nine bucks for a Beer!... I can buy this same beer in a bottle store for less than a buck..... Your ripping me off"

BAR STAFF/OWNER

" Fuck off then"

Sadly that is exactly what is happening, a friend was doing very well in hospo, owned 5 bars all turning over nicely. One GFC later, he'll be working in the mines in Oz and seeing his wife and kids 4 times a year for some time, paying off his debt.

[thecharmed01]

It's a shame NZ suppliers seem to think things have to be so much more expensive, and that we should wait for them to be bothered supplying items.

I tried to purchase plastics for my bike when I bought it, and after people blatantly lying to me, and then admitting to me that it would be a 3 month wait for HALF my order, I got a refund, went home and jumped online.
Went direct to the US Manufacturer and had the complete set landed on my doorstep in 5 days for half the price.
After that I've always gone offshore before I even bother to look locally. Money talks as does service and if local bike shops had better service I might be more tempted to pay the overinflated prices, but when the service levels are so much better offshore, there really is no reason to shop here anymore.

I can see it hurts the industry, but honestly I think they all hurt themselves anyway with crappy service, so it's just another nail in their coffins.

[Edbear]

It's a shame NZ suppliers seem to think things have to be so much more expensive, and that we should wait for them to be bothered supplying items.

I tried to purchase plastics for my bike when I bought it, and after people blatantly lying to me, and then admitting to me that it would be a 3 month wait for HALF my order, I got a refund, went home and jumped online.
Went direct to the US Manufacturer and had the complete set landed on my doorstep in 5 days for half the price.
After that I've always gone offshore before I even bother to look locally. Money talks as does service and if local bike shops had better service I might be more tempted to pay the overinflated prices, but when the service levels are so much better offshore, there really is no reason to shop here anymore.

I can see it hurts the industry, but honestly I think they all hurt themselves anyway with crappy service, so it's just another nail in their coffins.

That's why I'm putting effort into price compatability and speed of service. It's worked for years and will only mean better rep as more people find me.

[DMNTD:Me]

I can see it hurts the industry, but honestly I think they all hurt themselves anyway with crappy service, so it's just another nail in their coffins.

Despite that fact that I know of some poor instances, I think that many would actually learn a lot if you spent 3months+ working in a decent bike shop.
There are plenty of examples in threads like this which does explain why it is not exactly as it may appear from the other side of the counter.
People have some grandeur ideas as to how to 'fix things' which sadly in most cases simply just is not viable in NZ's market.

Oh my bad...dirty stealerships!

[thecharmed01]

That's why I'm putting effort into price compatability and speed of service. It's worked for years and will only mean better rep as more people find me.

I honestly don't mind what I pay for stuff. Cheaper is nice, but I'll pay top dollar for great service.

I spend a fortune on camera gear because I shop at one shop, that treats me how I expect to be treated. I could get it cheaper elsewhere, but I like that I get fantastic service so I keep going back. I even get phone calls when things I might like are in stock now haha

I also spend a slightly smaller fortune on PC gear, again I go to one shop, have done for years and the guys there are fantastic - have even been recommended by them for photography gigs which is awesome. I put all my IT clients through them in return because I know I can trust them. I have the managers personal cell and I'll call him with what I need, then send in the client to collect and they make it easy and never try to rip me off or talk to me like I'm stupid.

I'll pay more if I get the service that the price commands, so I reckon you are probably on the right track and if you can keep the service expectation high you will go a long way as you will quite literally have NO real competition in NZ when it comes to customer service.

Hope you do well dude!

[Edbear]

Thanks. Good fast service and backing up sales with quick response to any customer issues saw my last business back in the '90's grow fourfold in five years. Biggest problem was keeping up with the rapid growth!

I'm already stretching finances to max every month to attempt to get ahead of sales and am very fortunate to have an understanding wife!

[thecharmed01]

Well, I'll keep an eye out. Have bookmarked the site so if you expand to anything I need I'll give you a go haha
Dont need a battery at the moment that I can think of though