1 Tonne

[george formby]

Just a quick thumbs up for these guys. My GF bought some boots off them a wee while ago, admittedly & unashamedly entry level & entry price for a n00b. After a wee while the decorative fabric has started to come away on the crown of the boots, not a major but ladies pay attention to cosmetic details. After a polite email with photographs of the issue the result is a replacement pair of boots, no quibbles, if's or buts. I do believe they are a more expensive pair too. Excellent service above & beyond IMHO.
Top of the list, well done!!!!!

[Maha]

Well done 1tonne....did the boots have triple stritching?

[tigertim20]

hmmmm shouldnt be too long now . . .

[Maha]

hmmmm shouldnt be too long now . . .

Dont hold your breathe.....

[george formby]

Well done 1tonne....did the boots have triple stritching?

IIR they are stritched twice.

[bogan]

Well done 1tonne....did the boots have triple stritching?

Dunno about boots, but I know my gloves have at least 5 stitching...




... one for each finger you see!

[pzkpfw]

I bought my boots from shop X.

About six months later one of the zips bodies fell off the tracks.

The guy at shop X tried to say "these have been well used" - implying by tone of voice it was my problem. (And no, they were not all that well used).

I had to convince him to send them off for fixing. (Neither zip has broken again in the years since, so I'm sure it wasn't just that I'm too forceful on zips or something).

...so nice to read a story about good service.

[short-circuit]

Great job 1tonne - whatever it is you've done it's got to be better than that cheap pakistani made Qmoto shite.

[Oakie]

Great job 1tonne - whatever it is you've done it's got to be better than that cheap pakistani made Qmoto shite.

p.s., very happy with my Rev'it jacket, boots and summer gloves after 2.5 months after contemplating 1tonne for a while.

[Scouse]

Well done 1tonne....did the boots have triple stritching?

dont you mean triple stitched with kevlar thread

[Padmei]

Great job 1tonne - whatever it is you've done it's got to be better than that cheap pakistani made Qmoto shite.

Now you've gone & done it. This thread has started the trip down the gurgler

[GingerMidget]

Quick turnaround, but absolutely zero communication.

I'm waiting on a response to an email I sent yesterday about getting a jacket swapped for a smaller size. Going by measurements it should fit, but it definitly doesn't. Its a good two sizes too big so the elbow protection wouldn't do its job should I come off.

[Paul in NZ]

Quick turnaround, but absolutely zero communication.

I'm waiting on a response to an email I sent yesterday about getting a jacket swapped for a smaller size. Going by measurements it should fit, but it definitly doesn't. Its a good two sizes too big so the elbow protection wouldn't do its job should I come off.

Was it a short message you sent?

[george formby]

Quick turnaround, but absolutely zero communication.

I'm waiting on a response to an email I sent yesterday about getting a jacket swapped for a smaller size. Going by measurements it should fit, but it definitly doesn't. Its a good two sizes too big so the elbow protection wouldn't do its job should I come off.

The first pair of boots my GF got where to wee. Went back & were replaced no probs. Took a few days, no more.

Maybe they are all too busy on the interweb...

[Scouse]

Quick turnaround, but absolutely zero communication.

I'm waiting on a response to an email I sent yesterday about getting a jacket swapped for a smaller size. Going by measurements it should fit, but it definitly doesn't. Its a good two sizes too big so the elbow protection wouldn't do its job should I come off.

Maybe they just dont like Gingas