I'm not a person who normally gets irate, whats the point, life is too short and who needs to be bitter and twisted. This incident however did make my blood boil.
My low beam headlight bulb on the gixxer had blown so I went onto the Colemans website to enquire what the price was. I entered all the details into their enquiry screen and waited a couple of days for a response.As usual there wasn't one, infact I don't know why I bothered because I have never, ever recieved a response to any of the enquiries sent via that site.
A day later I rang up and enquired on the price. The guy on the phone said "if you want a genuine one that'll be $150", shocked by this I said 'how much?" to which he replied 'we have accessory ones from Narva for $55." Surely no one in their right mind would be happy to pay either price.
I rang Narva and they sell the same unit for $16 retail. Now I know you have to make a margin on these things but this can be classified as a blatant rip off. How many other items are they ripping the bag on?. Like me have you been or potentially been a victim of their merciless greed and their total dissrespect for their clientele?
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