Just after I had bought a $91 "value pack" of replacement ink if you please. Said printer is around 12 months old but out of warranty.
The poxy ink replacement, of which 2 cartridges were unused, was more than the cost of a new printer. Down to our local Dick Smith I go to see what they can do. As I suspect, the printer is a non economically repairable item so I am up for a new one. I want one that uses the same ink cartridges thanks, I may as well use up the $91 of ink I bought. Sorry we dont have one of those. Insert large sigh here. Of course you dont.
However, this young fella offered me a full refund on the ink purchase to be used against the new printerRemember 2 of the cartridges were already in the broken printer, though they had done little work, there was nothing wrong with them at all! I dont have the receipt
No problem, if you paid by eftpos I can scan your card and find the purchase. Which he did, and then he refunded me, and then he sold me a new printer, replacement ink for when the startup cartridges run out, and as I was there a new wireless keyboard and mouse. Total cost?
$142
I am a happy camper!
Big RAP for Dick Smith in Warkworth - and yes I will be contacting the store owner to share my story!
PS: Why dont these things last - what a terrible waste!
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