Disappointed with MotoMail! How do you find them?

[nzspokes]

We have had nothing but great service from them. One time they stayed open for us and helped my girl in at out of the shop when she was in a wheelchair. Ive bought a bit of gear from them of late and have been very happy with it all.

Only faulty revit gear I got was used and I have no idea what had happened to it before I got it.

[Crasherfromwayback]

All I've really learned from this thread is that Rev It is junk!

It's actually really good. For the amount we sell, we have far fewer issues with it than any other brand we've ever done.

[Flip]

What ever happed to Phil the old owner?

I was dealing with him him when he was selling Givi stuff out of his wash house.

[Katiepie]

I have bought a few things from them and always found them to be excellent. My biggest purchase was a two-piece leather suit - Rev-It. I corresponded with them from Wellington and tried on a size of similar style when I was passing through Auckland. They ordered me the size and suit I was after from Holland, and even got the next size up in for me in case the smallest size wasn't quite right. The next time I came through Auckland they allowed me to try it on with no obligation to buy. It turned out to be perfect, and they threw in a Rev-It windproof under suit for me at the same time. I now always refer friends to them looking for gear that many don't stock locally. the chap I was dealing with did leave though to pursue his own business, but always found the rest of the team pretty good too. And that's a plus in my books as have found motorbike retail shops around NZ not to be so flash on customer service when you are a female rider. Just personal experience.

[Grubber]

I have bought a few things from them and always found them to be excellent. My biggest purchase was a two-piece leather suit - Rev-It. I corresponded with them from Wellington and tried on a size of similar style when I was passing through Auckland. They ordered me the size and suit I was after from Holland, and even got the next size up in for me in case the smallest size wasn't quite right. The next time I came through Auckland they allowed me to try it on with no obligation to buy. It turned out to be perfect, and they threw in a Rev-It windproof under suit for me at the same time. I now always refer friends to them looking for gear that many don't stock locally. the chap I was dealing with did leave though to pursue his own business, but always found the rest of the team pretty good too. And that's a plus in my books as have found motorbike retail shops around NZ not to be so flash on customer service when you are a female rider. Just personal experience.

+1 for me.
Been buying there for many years, right back to when they were out Morningside way.
Never had any issues at all, even with a touring jacket that started leaking some 14 months after i got it. They just replaced it with a new one. Always get a "deal" when i go there.

[Maha]

It's actually really good. For the amount we sell, we have far fewer issues with it than any other brand we've ever done.

I tend to see more of the Revit brand on bikers than any other (Jacket/Pants combo) at least. I had an RJAY's leather jacket years ago, it lasted extremely well but have mainly have Revit gear since, I think I have already stated in this thread about the one failure, but I still have that item and use it as a summer jacket only.

[Kendoll]

All I've really learned from this thread is that Rev It is junk!

Agreed - the cheap stuff anyway (their top of the line gear is bloody great). The guys at Motomail, especially Chris, have always been really helpful and accommodating in my experience.

[Kendoll]

I have bought a few things from them and always found them to be excellent. My biggest purchase was a two-piece leather suit - Rev-It. I corresponded with them from Wellington and tried on a size of similar style when I was passing through Auckland. They ordered me the size and suit I was after from Holland, and even got the next size up in for me in case the smallest size wasn't quite right. The next time I came through Auckland they allowed me to try it on with no obligation to buy. It turned out to be perfect, and they threw in a Rev-It windproof under suit for me at the same time. I now always refer friends to them looking for gear that many don't stock locally. the chap I was dealing with did leave though to pursue his own business, but always found the rest of the team pretty good too. And that's a plus in my books as have found motorbike retail shops around NZ not to be so flash on customer service when you are a female rider. Just personal experience.

Katiepie I reckon you're bang-on with this one, I'm in the same boat and they've always been fantastic.

[MarkH]

I've spent a bit of money with them (too scared to work out how much, but definitely over $2k) and I'll happily spend more money there in the future.
Never had any problem with their sales or service.

[shah]

have bought online, and at the shop, since 2009. positive experience, always.