Cycletreads.co.nz - are these guys just completely incompetent?

[jasonu]

I'm sorry, did I say 'each person they manage'? Pretty sure I didn't.

ED: Ok, perhaps my 'for a quarter of their time at work' was ambiguous - I meant a quarter of the manager's time, not each staff member!!!!

No you're post wasn't even slightly ambiguous.

[Zedder]

Me: "Hi, I'm ringing to follow up and email I sent. I'm looking fo...."
Them: [cuts in] "Yeah can we get someone to ring you back?"
Me: "Uh, sure"

OK they technically answered, but my point still stands.

It looks like you give up a bit too easily then have a moan on here.

[Zedder]

No you're post wasn't even slightly ambiguous.

I think by him saying it he does.

[mattian]

I've given up emailing Cycletreads. Seldom get a reply. I don't think they have a designated "email answerer" and figure someone else will reply to that. Better just to call or go in. Last time a got my tyres done there I got a voucher for a free warrant of fitness. The guy even secured my rubber hand grip that was abit loose during the Wof. All for free. couldnt be happier

[gunnyrob]

Always had good service with cycletreads - been using them for years and am very satisfied

[Tazz]

It's always hit and miss with staff, and you can't just easily fire someone if they are not up to scratch these days.