I'm not a fan of these shop bagging posts, but its different when it happens to you, and hopefully there won't be any more frustrated suckers.
Anyway, here's my plight. Went for a free WOF at Cycletreads after getting some tyres few months ago. Leave bike, head up stairs, free coffee, look at some helmets as mine needs replacing, helpful staff, all very pleasant. Head downstairs, the guy says they had to change the number plate light bulb. At this point I remember I'd unplugged it to measure up for a tail tidy and never plugged it back. Ask him if the cable was unplugged or if the bulb was out too (there's his out right there). Dude gets defensive and starts rambling, ask a few more times, same rambling. Threatens with WOF fail for non-payment, I say you can replace the old bulb and I'll just come back with the plug plugged in without it causing me any fuss. More rambling and he starts walking away. Counter staff has exactly same attitude. Decide $20 is not worth my time and pay the $ and head off, write to manager the next day. We'll investigate they say. 2 weeks (still no followup response) on I get the bike serviced by a reputable mechanic who points out both fork seals are leaking and brake pads are very low. Funny, as I hadn't ridden the bike since getting the WOF. Write to Cycletreads again, this time no response after nearly a week.
Dishonest, incompetent, shit followup. Rant over.
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