How long do you suppose an outer zip, the water sealed design, should last on a motorcycle jacket?
The jacket has a warranty for 1 year against defects, but as we know here in 'Nu Zelund' we have the Consumers Guarantee Act which implies that defects that take longer than one year to show up should still be covered by a manufactures warranty. Wear and tear considered - clothing will break down, but how long should we expect a motorbike jacket to last before we see this to the point where the jacket needs repair or is not usable for it's initial purchase (safety gear)?
The Jacket in question in a RST Paragon II textile purchased from a local shop in August last year. The outer zip had been problematic for the past 6 months or so with the teeth not meeting properly when zipped up, even after a lite lube and tweak of the fly itself (as recommended in 'Zip Maintenance, although it did improve it a bit). But yesterday the spiral teeth of the zip has pulled away from the fabric the zip sits on - no fix possible - a zip replacement needed. The dealer who sold me the jacket gave me the option of sending away for repair or taking it locally for repair - at my cost.
Would it be reasonable to invoke the Consumers Guarantee, or am I being unreasonable to expect a $400 jacket to last more than 16 months?![]()
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