add the retailers into the equation as well, they did the same 4 years ago with a helmet brand from australia,

MNZ and its board has big communication problems with its members,
MNZ needs to communicate better with its members, here is an example how it can be done well,
Speedway NZ is fairly similar to MNZ (in fact they were part of NZACU until the late 80's) here is their CEO going on a public forum like this one, answering questions from all comers, not everyone got the answer they wanted, but he explained everything to why it was done, making the whole thing look transparent,
i still think MNZ and some of its board members still believe the internet and forums are bad, they don't have to to be,
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