Kiwibike Insurance - my experience

**Mike.Gayner** · 28th May 2015, 20:08

I finally got around to insuring my 750 this week. I got an online quote from Kiwibike that seemed reasonable - not the best policy (market value, no gear replacement etc) but good enough. The price was also good enough that I didn't bother shopping around. Finalised my order right there online, no sales pitch or any of the BS we're used to with insurance. I walked away very happy.

Got my policy in the mail a day or two later, including a hand written note to let me know they've found me a better value policy, and could I please send them my bank account details so they can refund me $40.

Definitely not used to an insurance dealer behaving this way, and I'm very happy. Hopefully my experience will be similar in the case of a claim - Star Insurance / Lumley if anyone has any experience with this crowd.

Awesome work Alana at Kiwibike.

**mossy1200** · 28th May 2015, 20:15

I just swapped to them as it was 800 cheaper than my current insurer.

**Marmoot** · 28th May 2015, 20:16

If you're impressed with that, wait until the time to renew your policy.
You can actually pay with credit card on their website. How's that for convenience?!?!?!

Service was great too. Had the unfortunate opportunity to claim before, and they handled quickly, seamlessly, and kindly, totally unprofessional in an insurance broker way (i.e., too good, polite, efficient, and kind).

I can't recommend them more.

**Akzle** · 28th May 2015, 20:23

i knew an alana once. great tits. just.
om nomnom.

**EJK** · 28th May 2015, 20:27

Yep I'm with Kiwibike too. Good honest business!

**SVboy** · 29th May 2015, 08:12

Originally Posted by Akzle

i knew an alana once. great tits. just.
om nomnom.

Alana is a funny name for a sheep? Another thumbs up for KB insurance brokers. Nothing but helpful and good value in my experience.

**Ulsterkiwi** · 29th May 2015, 08:33

yep, nothing is too much trouble for these guys. Certainly makes for customer loyalty, some other businesses could learn something from them.

**Latte** · 29th May 2015, 10:30

Another happy Kiwibike customer. Had 3 1000cc plus bikes fully insured for $1000. New R1 insured for $300 once I sold the others off and they did it off their own bat, I didn't have to ask or anything.

**caspernz** · 29th May 2015, 11:13

Yep, been with Kiwibike since 2008. Fast and friendly team

**Swoop** · 7th June 2015, 17:09

Good bastards! If you're not insured by them, get a quote and compare.

Signed: A happy customer.

**Lelitu** · 7th June 2015, 17:15

Fucking awesome company to deal with.

Had the misfortune to have to make a claim with them after some lightfingered cunt tried to make off with my bike. Didn't get it, but tried, and fucked the front end while breaking the steering lock.
Biggest hassle in the whole process was waiting for parts from japan.