Car mechanical issues: engine replaced, now turbo has gone

[mossy1200]

There is also the issue of customers blaming you as " you worked on it last" even if its old. When I was a sparkie I walked away from old shitter switchboards and houses rather than drawn into a mess.

Im a sparky and understand what your saying but if you quote a top end engine rebuild (20 years ago) at $2.5k and 500km later the new cam you installed eats the cam cover putting ally through the engine you should at least have a look at the car which Dunedin City Ford refused to do. I had to get an independent to pull it apart and access at my cost.
Remember this is an engine they charged me full rate for a first year apprentice to rebuild.

[unstuck]

I'd certainly be arguing the point.

Yep, me too. And be asking to see lunched engine(first one) and any failed components from said engine.

[sidecar bob]

I can understand the garage's reluctance to put time into replacing a cam belt and assorted attaching parts, only to find there is further engine damage and then have the ensuing argument with the customer over who pays the bill so far.

If the turbo was checked by a competent mechanic before fitting it seems unlikely that it suddenly reached end of life after another 1km of use, more likely there was some crap in the oil system when assembled which blocked the oil feed to the turbo, which without oil would probably last about that long before it shit itself.

Seems to me in this case it's on the garage for either poor workmanship installing the parts, or installing parts they shouldn't have if they were that close to failure. I'd certainly be arguing the point.

A simple google as per the earlier link posted would have proved weather it had internal damage.
Looks like someone was hell bent on selling an engine & all the associated fucking about.
No wonder some people cant make any money, you could fill that time with work that has five times the margins.

[jasonu]

Maybe some coconut mechanic used too much silicon on the gaskets and some of it blocked one or more oil ways to the turbo causing the kerblammo.

[jasonu]

Yep, me too. And be asking to see lunched engine(first one) and any failed components from said engine.

and the boxes and packaging from the new parts they claim were installed.

[unstuck]

and the boxes and packaging from the new parts they claim were installed.

Maybe an invoice, as that kind of packaging ends up in the skip fairly quickly. Unless you are a hoarder like me, then everything will have a use "someday".

[400sm]

Well according to the person who took the turbo off, and put it on the new engine, they inspected it and it was fine.

Now they want another $1000 to put another turbo on, but they'll fix the replacement engine for free.

I can think of two reasons why they are being a little cagey.

What is the exact model and year of your Subaru?

If it were me, I would go and get the "broken" turbo. (which YOU own)
Have a look-see at it and ask them to show you what the problem is.

I have recently put a new turbo on my SAAB 9-5 for NZ$192.00.
It's what's called a Turbo "cartridge".
It has all new internals to go into your old turbo housings.

They are available on Aliexpress.

TD04 cartridge for Subaru, US$120.00 delivered.

Alternately,

COMPLETE TD04 turbo for Subaru, is only US$228.13 delivered.

[nodrog:Me]

Call fair go.

[mossy1200]

New motor likely came with a blown turbo mounted to it and they are trying to sell your old one back to you.

The more I think about this the less I understand a reputable workshop not taking the odd failure on the nose and putting it right.

Park it out front with a sign saying 1km warranty not honoured and call the media.

[5ive]

The more I think about this the less I understand a reputable workshop not taking the odd failure on the nose and putting it right.

Park it out front with a sign saying 1km warranty not honoured and call the media.

Haha, this is funny on so many levels, so close to the truth in so many ways.


All sorted now, car will be ready by next Tuesday

[sidecar bob]

The more I think about this the less I understand a reputable workshop not taking the odd failure on the nose and putting it right.

It is absolutely part of the game.
If you're a big enough man to open a shop & take people's money for putting their cars right, you also have to be a big enough man to own it when you get it wrong.
Your primary objective is to fix only what is wrong (if it's only a cambelt, fit a cambelt, not a whole engine) & minimise the chance of a repeat failure, & if you fuck it up, say sorry, give them a loan car & sort it out at no further inconvenience, financial or otherwise.
I'm not commenting specifically on this case, but selling vehicle repairs in general.

[400sm]

New motor likely came with a blown turbo mounted to it and they are trying to sell your old one back to you.

I think you could be right on this one.

[Paul in NZ]

What is the exact model and year of your Subaru?

If it were me, I would go and get the "broken" turbo. (which YOU own)
Have a look-see at it and ask them to show you what the problem is.

I have recently put a new turbo on my SAAB 9-5 for NZ$192.00.
It's what's called a Turbo "cartridge".
It has all new internals to go into your old turbo housings.

They are available on Aliexpress.

TD04 cartridge for Subaru, US$120.00 delivered.

Alternately,

COMPLETE TD04 turbo for Subaru, is only US$228.13 delivered.

Look I know zero about subarus other than I had a daughter buy a 2.0 twin turbo that sucked money and turbos faster than it could drink gas. However a colleague of mine has an ancient RS turbo wagon he bought NZ new waaaay back. We are talking one of those square edged things. Its been as solid as a brick and he seldom maintains it. ie he drives it until a cambelt pops and then fixes it and forgets about it until it pops again. Never any damage to the engine... He reckons it can limp home on 2 as it has 2 belts (I think hes full of it)

This sounds expensive...

[Woodman]

Look I know zero about subarus other than I had a daughter buy a 2.0 twin turbo that sucked money and turbos faster than it could drink gas. However a colleague of mine has an ancient RS turbo wagon he bought NZ new waaaay back. We are talking one of those square edged things. Its been as solid as a brick and he seldom maintains it. ie he drives it until a cambelt pops and then fixes it and forgets about it until it pops again. Never any damage to the engine... He reckons it can limp home on 2 as it has 2 belts (I think hes full of it)

This sounds expensive...

Full of it. no 2 litre subaru has two cam belts.

[FROSTY:Me]

I don't quite understand this entire sequence.
Cambelt broke. its a non interference engine. Pop the covers and bingo either the tensioner bearing is or isn't seized.
Call customer and tell them the news. Ask if its ok to procede
Buy cambelt kit. Fit kit to engine fire engine up. Either A that's the end of the story or B the water pump needs doing.
Not sure when/how it got this complicated.