Sounds to me that Tazz is correct. Maybe just maybe your communication with them hasnt be entirely clear as to your requirements
Email reply seems perfectly fine to me as in they can supply zips to suit.
Although I had problems with Brett when he ran the business I think the new owners have a better persona and will do all to satisfy the customer
Hone your communication skills to them and you will receive the desired outcome
Take a photo of your current gear so they can clearly see the zip and model and e-mail it to them.
whatever zip you ask them to fit, make sure it is attached with triple stitching and not just two lines.
Still sounds to me you have comprehension skills
To me that they want to match up the zips so that you receive the product to suit your needs.
What is so difficult to understand. ??? Could you just not tell them what type zip on your pants rather than saying you cant be fucked.
From that email they seem to be trying to be accommodating to your needs but you just want to be difficult.
As I see it from your limited information supplied they asked what sort of zip on your pants and they can supply zips . I assume the correct zip fitted to the jacket of your choice .
Gsxr you're being very defensive of these guys. Personally I wouldn't deal with qmoto simply because of their reputation for shitty customer service. This is evidenced by taking several days to answer an email.
Or they could answer a simple yes/no question with a yes or a no. I have told them I'm not interested in trying to match my zip as in my experience it doesn't work. So maybe its their comprehension skills that need improving.
I've bought the jacket, I'll sort it out myself. fuck off
Try and get the biggest zips you can fit as this will help greatly when lining the ends up.
Jacket arrived today.
I ordered a Size 48 (S) based off the size chart on their website.
The jacket they have sent is a 48 (2xl)
wtf?
Probably my poor communication skills eh gsxr?
So, it turns out that the size chart which is ,admittedly, for race suits is completely different to the jacket sizing.
They make no mention of this on the site or provide a jacket size chart so I think I made a reasonable assumption by using the only size chart available.
Anyway they dont make jackets Euro size 48 so I'm back to square one
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