Yes, i could do a thread on the obvious....But this is regarding the excess invoices sent out recently. Those down here who've had a claim will know as they'll have had warning they were coming.
Look hard at the invoice...Ours said two claims, one of which was exactly 10% of the total and which was below the point at which they take a proportion so was liable for the $200 minimum..
We had written confirmation that both claims were to be treated as one.
Complained and had it corrected, saved about $100.
We've also asked for more info as in copies of Fletchers invoices to EQC. They're available if you ask and it's likely to be the only way you'll find out what was charged for. We're pretty sure already that Fletchers have asked for reimbursement for items we paid for...we'll see.
The recent agreement re repairs to pre quake standard vs "as new" could be interesting. we're looking at whether it's worth opening up the argument we had about house levels. They said pre quake, we didn't dispute it was out but argued it had dropped about twice previous amount due to the quakes...need more info on the agreement next.
So be warned, the invoices are up to the usual EQC standard - wobbly.
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