Intercom reviews?

[Duncan74]

I've been very disappointed by my 20s. Not used as intercom, but for radio, phone and satnav. Audio clips badly or is badly compressed to the point that it is very hard to understand. Volume is supposed to be adjustable for each source and then a master setting, but it's impossible to time the adjustment right of what you're trying to change and crazy easy to adjust the wrong thing.

Abysmal response through the support which is not the same support as the well received US local support. Basically sent me links to how to pair to an I-phone (I'd said I had an android phone), and then closed the support ticket. Get a bit of wind noise from it too. Finally, although not an issue now, I'm worried at the rubber grommet for the charge port getting lost and then it's one rainy ride from drowning the electronics.

On the plus side, the ability to change most settings (not the volume unfortunately) from either a PC app or a smartphone app is handy. Voice recognition for functions is pretty good.

[nzspokes]

Trying to make my mind up which to get at the moment. I do like the look of the SMH10r.

[Ulsterkiwi]

I've been very disappointed by my 20s. Not used as intercom, but for radio, phone and satnav. Audio clips badly or is badly compressed to the point that it is very hard to understand. Volume is supposed to be adjustable for each source and then a master setting, but it's impossible to time the adjustment right of what you're trying to change and crazy easy to adjust the wrong thing.

Abysmal response through the support which is not the same support as the well received US local support. Basically sent me links to how to pair to an I-phone (I'd said I had an android phone), and then closed the support ticket. Get a bit of wind noise from it too. Finally, although not an issue now, I'm worried at the rubber grommet for the charge port getting lost and then it's one rainy ride from drowning the electronics.

On the plus side, the ability to change most settings (not the volume unfortunately) from either a PC app or a smartphone app is handy. Voice recognition for functions is pretty good.

I am not impressed by their online support at all. They didn't understand the query (deliberately because it was too awkward to deal with?) replied with some bullshit and closed the ticket.

Its good gear though.

[Ulsterkiwi]

Trying to make my mind up which to get at the moment. I do like the look of the SMH10r.

new ones have upgraded components and its a very neat form factor.

[Hagakure]

I have a 20s for sale almost new if anyone's interested

[nzspokes]

I have a 20s for sale almost new if anyone's interested

How may $$$$$?

[rustys]

Anyone using the TRIBE Interphone?

[Gremlin]

Been using Sena for a few years, got the old SMH10R (seriously, who re-uses the exact name again for a different unit?) and an SMH10B for other helmets. Been happy.

Re line of sight, testing with a mate on one trip, he has a 20S, lifting his external aerial improved the range by a noticeable margin, so much so we could continue conversations around a couple of corners with no line of sight. Usually broke up after 2 corners, going to 3 etc. My observation to him, wonder what 2x 20S with aerials up could be capable of.

Does seem like the 20S has suffered a bit re quality, reliability and ease of use. Seems they need more of a degree to operate to full extent.

[Duncan74]

Does seem like the 20S has suffered a bit re quality, reliability and ease of use. Seems they need more of a degree to operate to full extent.

This. Times lots. And not helped by the APAC support which appears very very different to the USA one. I may well 'fib' next time.

Unless you need features on the 20s then the 10? would seem better depending on form factor. The jog dial is good, so don't discount that one in favour of the flatter one out of hand.

[Gremlin]

The jog dial is good, so don't discount that one in favour of the flatter one out of hand.

Depends on your situation. My SMH10R is mounted to a Nolan N104. It has a wide plastic skirt around the bottom that no pinch clamp can tackle unless you cut a slot in it (which some have). It does have space for comm units (specifically for Nolan's own N-Com) so there is a slot at the rear of the helmet for the battery etc. For those situations the 10R is a very neat install, just means you take the whole helmet to charge the unit (and the 10R has a shorter life but replaceable battery).

[GrayWolf]

I have 3 sets of intercomms
The Sena SM10 {new type} and apart from a battery failure {3 days short of guarantee expiry} have had no real issues with them, used regularly, and last time was 3 weeks touring the south Isle. The battery was replaced with no problems, and the unit sent was also upgraded to the latest 'firmware'. As Gremlin said, very line of sight, but good audio, loud enough to hear through earplugs. Charge lasts from 5-8hrs {air temperature seems to effect this} when left switched on in intercom mode.

also picked up a pair of interphone V6 with the antenna sticking out. Again have to agree with Gremlin, they seem to give longer range, but, audio isnt quite as good or as loud as the Senna. Havent used them regularly enough to give a time for the charge lasting.