Well I prefer email for business arrangements (a "paper" trail avoids erm,
inaccuracy). Maybe it is just me? I usually and up doing the work on my vehicles myself because I have had a fair few disasters sending them out for work. I have no experience with fork interiors though and I don't have the special tools (or even a parts washer) to attempt this job.
Doug Cresswell Suzuki workshop: first scheduled service for my GN250, "mechanic" took a hammer to the stator cover plug, chewed it up and I had to go and ask for a new part.
My Car was rear ended and each time I went to pick it up (4 times!) from the panel beater there were major flaws (including part of the panel the size of a playing card still in primer)
Years ago I had a lada Niva. everybody that has had one of these knows about the spongy feeling brakes. Well those brakes kept failing a warrant. I replaced the Master cylinder internals, brake internals, front hoses, bleed etc. still no good. So I took it to the professionals with the instruction "fix the brakes so that they will pass on WOF and put a WOF on the car. Well they did the "work" the brakes were still as spongy as ever but at least I had a WOF.
My audi went for a repair for a fuel leak (slight smell), I sent the car to a well known Audi specialist. When I drove the car home I found a MAJOR amount of fuel pooling under the car from the engine bay. To their credit they sent the mechanic to my home to fix that one, but they could have bloody well killed me.
Another one of my new bikes went in for its first service and came back with a scratched gas tank.
Had another bike for sale and I wanted the purchaser to be happy so I recommended that he get an inspection done. The bike shop rubbished the bike (it had had extensive new parts, including suspension just added but had rough paint, it had a new WOF and was otherwise in good shape) and when I discussed it with the buyer he basically said they talked him into a deposit on one of their bikes.
So maybe you see why I prefer to do the work myself usually?
Am I too fussy? Maybe. Maybe expecting the work to be done in a professional, competent manner is just too fussy.
Recommendations: dent2go (and mobile dent removal service) did a great job getting a small dent out of the door of my current car and get a big thumbs up from me. I did have to remind them to send me the bill though
after I didn't receive an invoice for the work at all!
Always had great, professional and prompt service from Pit lane tyres on Manchester street.
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