Not keen on using them now.
I had ordered two parcels through one company which arrived at Youshop several days apart. Paid for them as they arrived, but they consolidated the parcels and then tried to scalp me for GST etc.
As it turned out, one order was split into three parcels (backordered), so I ended up with another two arriving at Youshop. One of those parcels arrived at my door and was the big ticket item, so I knew all NZ Post had were some oil filters, fork seals and possibly a brake light switch.
Still a never ending drama to supply invoices and bank statements to show the error to customs. Finally said I've done all I'm going to do, so if you're not satisfied, send the stuff back to the supplier in the US. To my surprise, customs had NZ Post release my packages, which they did.
Then NZ Post asked me to supply them with invoices.
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