Originally Posted by
onearmedbandit
That's crazy. I've bought a couple Arai helmets in Japan on trips there and once at my local Arai agent in ChCh they noticed a broken pod. I said I knew of it but as I had bought it overseas I'd pay for it myself. Nope, was told it was part of being an Arai agent, it didn't matter where you bought it from they'd sort it.
....maybe that's why less businesses are carrying Arai now....?
I believe Sensei's problem was caused by the shop staff member (possibly an owner of the business?) lacking product knowledge. The Arai importer resolved the situation immediately once advised .
The Hamilton Motorcycle Centre not advertising Arai was more surprising to me, because when I bought mine there were certificates on the wall confirming that the staff had received Arai training.
There is a grey blur, and a green blur. I try to stay on the grey one. - Joey Dunlop
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