This is exactly what my Thread is about, and the frustrations iam hearing from your posts. I Know some business's have acumulated a back log over this Covid shit, but for fucks sake either employ some extra help or pump out a few more hours to service the customer.
I am still trying to get my Timber Order sorted, after 3 weeks... emails and phone calls, they will not awnser the phone as they say they are to busy, and the best way to get hold of us is by email, well they don't even awnser emails for fucks sake, this is the frustration of it all not from just one company but others as well, i'am going nuts. How hard is it to reply to an email? Tomorrow they will be told to shove there timber up there arse.
I was in business in the 90's i had a surge in productivity, i could'nt sleep at night, my customers were very important to me, i would wake up in the middle of the night, as i could'nt get back to sleep and go to work 3.00am till 7.00pm , thought this is no good so after a while i employed more staff, solution solved, happy customers, better business.
Sorry Guys i dont usually go off my tree ...
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