any TELECOM account monkeys around?

**SARGE** · 1st February 2006, 12:01

need some advice if i could pick your brains re: phone / Xtra ring me at work as i dont want to add to the pile of drivel on the boards ( or pm me you DDI)

**Sniper** · 1st February 2006, 12:49

Speedygirl could help

**Postie** · 1st February 2006, 13:28

Sarge, you know that Telecom actually have a whole customer services call centre dedicated and trained, solely for such enquiries.

**Karma** · 1st February 2006, 13:43

And people working there right now

**The_Dover** · 1st February 2006, 13:59

I know they have a whole call centre but customer service? dedicated? and trained? That's not the Telecom we all know and despise surely???

**Karma** · 1st February 2006, 14:01

Trained like monkeys!

Give me a banana and I'll fix your broadband problems...

**SARGE** · 1st February 2006, 14:04

Originally Posted by Postie

Sarge, you know that Telecom actually have a whole customer services call centre dedicated and trained, solely for such enquiries.

i tried the robots over there.. got some Canadian girl and she was towing the party line .. " no sir.. we will continue to rape you even onto death..theres the early d-con charge.. the wasting my time surcharge and the making me take time off my coffee break charge..."

**The_Dover** · 1st February 2006, 14:06

Just take it, then call back and piss and moan. Claim you were promised X,Y and Z and whine until they give you a credit.

Trust me.

**bugjuice** · 1st February 2006, 14:24

you at work? Call them, and put them on hold for half an hour..

**SARGE** · 1st February 2006, 14:24

Originally Posted by The_Dover

Just take it, then call back and piss and moan. Claim you were promised X,Y and Z and whine until they give you a credit.

Trust me.

im not good at whinging...know any poms?

**The_Dover** · 1st February 2006, 14:28

nah mate, I'm a kiwi thru and thru.

I drink Tui, wear jandals and wifebeaters, call everyone bro and hate australians.

**enigma51** · 1st February 2006, 14:41

Originally Posted by SARGE

im not good at whinging...know any poms?

where is boomer when you need him

**The_Dover** · 1st February 2006, 14:42

Probably molesting himself or some other helpless individual. Or having a latte at the expense of Vodafone and their customers..........

**Brian d marge** · 1st February 2006, 15:06

Originally Posted by SARGE

i tried the robots over there.. got some Canadian girl and she was towing the party line .. " no sir.. we will continue to rape you even onto death..theres the early d-con charge.. the wasting my time surcharge and the making me take time off my coffee break charge..."

I feel your pain !! having it probs over here !... How can it be My computer ,,,when there hasnt been a problem since August last year ,,,and my computer hasnt changed ,, yet when I ring the monkeys up ,,,oh sir its your firewall thats causing the problems ...

Luckily I kept a detailed Log of speeds and disconnection times ... but SOMEHOW ..there will be an excuse that I havent thought of ...the the monkey will say ...there you go sir it WAS your computer !!

If you need a Voodo dolly made up and pins inserted please let me know I am sure it will look the same as the NTT

Good luck on your Quest ..

Stephen