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Thread: Help, my Mac drive failed...

  1. #1
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    Unhappy Help, my Mac drive failed...

    Help!

    The hard drive on my MAC failed. I had a mac shop have a look, and they can see te files, but can't recover it. They suggest Computer Forensics or some specialised Data Recovery experts, which is great, however they want $900 to $2500 to do it?

    I want my stuff back, but it's not really worth that much?

    Can anyone help?
    BlackAdda

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    very odd they can see the files but not recover them ?
    can you explane the porblem in more detail ?
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    MAC's have its own file system? Or it is like FAT32 etc?
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    Quote Originally Posted by Sam I Am View Post
    very odd they can see the files but not recover them ?
    can you explane the porblem in more detail ?
    Not really. The file allocation table may still be intact, or if HFS/+ (the file system Apples use) is anything like EXT2/3 then the inodes may still be readable, however it's not trivial to get the data even still.

    There are programs, but they cost a lot too and sometimes you need some experience (and a spare computer that you can open up and stick the drive into) to use them. For many people $900-$2500 isn't too much to pay to get their data back, but that's not the case with everybody.

    If it ever happened to me (god help me!) I'd try and do it myself, but I use Linux, which like Windows seems to have an abundance of these data recovery methods, whereas I haven't seen so many for HFS+ (the disadvantage of a closed source system; FAT32 at least is relatively well understood).

    Bad luck, mate. Horrible thing to happen, but that's always a chance with hard disk drives. Saying to back up is a bit like saying `I told you so'. How old was the drive, for the sake of interest? Perhaps it was a software corruption rather than a physical breakdown.

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    Quote Originally Posted by Zapf View Post
    MAC's have its own file system? Or it is like FAT32 etc?
    Macs (no capitalisation) do indeed use their own file system, they use HFS, HFS+ (aka HFS Plus or HFS Extended), and then a journalled version of HFS+, but it basically is still HFS+ and can be mounted as a normal HFS+ file system without the journalling (just the same as EXT2 and EXT3 under Linux and other Unices).

    There are utilities to read HFS and maybe HFS+ too under other operating systems, but I don't think they'd support the low-level access that HDD recovery requires.

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    Quote Originally Posted by Blackadda View Post
    Help!

    The hard drive on my MAC failed. I had a mac shop have a look, and they can see te files, but can't recover it. They suggest Computer Forensics or some specialised Data Recovery experts, which is great, however they want $900 to $2500 to do it?

    I want my stuff back, but it's not really worth that much?

    Can anyone help?
    I have access to some pretty decent data recovery tools, but the main one I use only does dos/winblows/linux/bsd drives.. No HFS support :-(
    .

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    Hang on, since its a mac doesnt the mac manual say just buy a new one?
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    Quote Originally Posted by avgas View Post
    Hang on, since its a mac doesnt the mac manual say just buy a new one?
    Yep, that's right, just 1 box, plug it in and it goes
    BlackAdda

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    What tools have you tried?
    Do you have another Mac (you can check the drive from a second Mac or import the data)
    What OS is it?

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    Quote Originally Posted by Skunk View Post
    What tools have you tried?
    Do you have another Mac (you can check the drive from a second Mac or import the data)
    What OS is it?
    Running OSX. Tried it as a slave with my old Tower G3, but it won't even start up or show? It's now making a clicking noise, when I pullet it to bits, I noticed one of the reading arms is bent.

    Had Techniq in Hams look at it, they caouldn't receover anything, suggested one of these specialists who want too much, so was hopng some clever clogs could help?

    Don't mind paying a little cash, just not worth the thousands the other guys want.
    BlackAdda

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    Quote Originally Posted by Blackadda View Post
    Running OSX. Tried it as a slave with my old Tower G3, but it won't even start up or show? It's now making a clicking noise, when I pullet it to bits, I noticed one of the reading arms is bent.

    Had Techniq in Hams look at it, they caouldn't receover anything, suggested one of these specialists who want too much, so was hopng some clever clogs could help?

    Don't mind paying a little cash, just not worth the thousands the other guys want.
    How important is the information? ...may be worth paying the top dollar. I can recover data from ntfs/fat32 drives, never tried a mac drive though.

    Have you removed it and tried putting it into a USB esternal drive case? You may be able to use the utilities tools to access it?? Im no expert on Macs as im a recent convert myself.
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    Not that important, more of a nusiance factor really. There are things I would like to get back, but if not, then no matter, I could live without it.

    However, I don't like to give up and I'm sure there is a way without all the expense

    Might try a USB drive, that may actually work ta!
    BlackAdda

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    Quote Originally Posted by Blackadda View Post
    It's now making a clicking noise, when I pullet it to bits, I noticed one of the reading arms is bent.
    That sounds like it's beyond software tools to recover. Time to decide what the info on it is worth. (And buy a backup harddrive to clone to).

    I've recovered stuff by using the migration assistant in Tiger to transfer a User folder and Apps but that's about it. If won't go into Target mode that won't work. I do have ProTools (somewhere) but that won't work on Tiger.

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    Already have a new mac, will now set up my old G3 Tower as a backup server.

    When you say clone, do you mean the old hard drive?? or for the future?
    BlackAdda

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    Quote Originally Posted by Blackadda View Post
    Already have a new mac, will now set up my old G3 Tower as a backup server.

    When you say clone, do you mean the old hard drive?? or for the future?
    He means for the future, for backups -- you know. Making a clone image is cool because if anything goes wrong you just drop your Last Good Image onto the hard disk and go from there.

    Skunk's right, you're farked if the reading arm is bent. I have seen it done where you get the exact same model of hard disk, pull it to bits, and then swap the platters in. Often works, but that was with the smoke in the electronic bits let out, rather than physical damage -- if the reading arm is bent it probably hit the platters, and every time you've started it up since it probably erased more data.

    What a hell of a thing to happen lol -- time to find a USB enclosure for my old 120GB HDD and back up my laptop, you've got me paranoid now

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