Nothing new there unfortunately. Same thing happened to me except that there was a huge balls up on mine that took 5 months to sort out. Apparently I had a fault that prevented me from logging into an upgraded (more expensive with a lower threshhold ...... upgraded eh??) account because there was a fault on my line ...... there wasn't a fault as I was sitting there on a adsl connection happily downloading the internet for 5 months. Useless pack of wankers.
Zen wisdom: No matter what happens, somebody will find a way to take it too seriously. - obviously had KB in mind when he came up with that gem
Artificial intelligence is no match for natural stupidity
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