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Thread: Damn u Telecom & Slingshot

  1. #1
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    27th April 2006 - 18:31
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    Angry Damn u Telecom & Slingshot

    Thats it, they are a total bunch of tossers..I havent met such a bunch of lieing , useless and f*cking stupid pricks in my whole life...Apart from the Inland Revenue in the UK.

    The long and short of it is, for over a month I have told these clowns that my ADSL line at the exchange is fooked and they need to switch me onto another port (as I keep losing my connection)...BUT did the listen did they f*ck.. Finally they switched me over on Monday this week, BUT Slingshot the silly pricks didnt change my settings there end so this meant i was out of action for 4 days solid (again!!)

    The engineer, who is a contractor and a clever South African yelled at them again and got them to sort it, plus he dropped tools and popped to my house to make sure it was A ok.

    Slingshot have spent a whole month blaming Telecom and vise versa not taking responsibility...When you try and call them back you have to go through the damn automated process as they DONT have DDI numbers....BUT guess what ????? I now have 'em..So if anyone else has a problem with Technical Support @ Slingshot here's the DDI numbers for 2 managers at Tech Support

    Aaron Smith - 09 915 2361
    Tristan Dean - 09 915 2360

    I have posted this as over the past week I have spent 3 hours on the phone to them and the whole month in total probably about 14 hours worth of calls.

    *** Oops posted in wrong section of Forums ... Admin could you move me to the right section ***
    Doesn't play well with others

    Pull Me, Nick Me, Try Me, Ban Me !!

  2. #2
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    9th August 2005 - 11:21
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    Bloody heck thats a bit harsh. Glad that yourve got it all sorted now.. But yeah, know what ya mean when its either Telecom or the ISP blaming the other for issues... bah
    You can't fight sleep.. if you feel tired, stop and rest!

  3. #3
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    Good work mate. I have never had a problem with slingshot but there are always good and bad stories
    To every man upon this earth
    Death cometh sooner or late
    And how can a man die better
    Than facing fearful odds
    For the ashes of his fathers
    And the temples of his Gods

  4. #4
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    2nd April 2005 - 11:58
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    It is less incompetant to blame someone else to cover your (their) own failings - and it makes them feel like they've accomplished something.
    They shall not grow old as we that are left grow old.
    Age shall not weary them nor the years condemn.
    At the going down of the sun and in the evening,
    we will remember them

  5. #5
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    Some help-desk tricks my mate came up with:

    1. Ring on your cellphone. They dont like paying for it and answer your calls first.
    2. Ring business cust service lines as business customers generate more revenue.

    These are unconfirmed but seem lkely to work.
    "If life gives you a shit sandwich..." someone please complete this expression

  6. #6
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    Telecom don't make mistakes....
    You don't get to be an old dog without learning a few tricks.
    Shorai Powersports batteries are very trick!

  7. #7
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    24th November 2005 - 12:40
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    Yeah what he said -Telecom & Xtra suck big time
    We are business customers and we still cant get what we want from them
    We are looking to swap ISP's.
    Anyone got any good suggestions
    advTHANKXance
    Jim
    .

  8. #8
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    Install your own CID switch box
    To every man upon this earth
    Death cometh sooner or late
    And how can a man die better
    Than facing fearful odds
    For the ashes of his fathers
    And the temples of his Gods

  9. #9
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    3rd October 2004 - 17:35
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    Quote Originally Posted by jim.cox
    Yeah what he said -Telecom & Xtra suck big time
    We are business customers and we still cant get what we want from them
    We are looking to swap ISP's.
    Anyone got any good suggestions
    advTHANKXance
    Jim
    .

    If economly viable (sp) try woosh, and STICK IT TO THE MAN, MAN!
    Then I could get a Kb Tshirt, move to Timaru and become a full time crossdressing faggot

  10. #10
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    This is the 3rd time in about as many weeks where I have heard someone blame Telecom for a problem they are having with another ISP.

    I work for Telecom and in the other 2 cases I did a little digging around and found out it had nothing to do with Telecom at all... In both cases it was the other ISP that had fucked up and they blamed Telecom. who knew nothing about it...

    Go figure
    Live for today just in case someone decides to ruin your tomorrow

  11. #11
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    27th April 2006 - 18:31
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    Um if you read on....its Slingshot blaming telecom and vice versa i was just a mere piggy in da middle...

    I always blamed Slingshot on this one....
    Doesn't play well with others

    Pull Me, Nick Me, Try Me, Ban Me !!

  12. #12
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    24th July 2005 - 01:21
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    I hate the whole long process it takes to do anything...Everything has to be diverted to another person, or you have the wrong helpdesk...

  13. #13
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    ihug have the best plans i've seen from any isp http://www.ihug.co.nz/products/broad...ans/index.html

  14. #14
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    Quote Originally Posted by sil3ntwar
    ihug have the best plans i've seen from any isp http://www.ihug.co.nz/products/broad...ans/index.html
    Yeh right...

    Let me get this stright, if you don't have tolls with them you have to pay more, and then you get less download allowance anyways... sounds like a jack to me.

  15. #15
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    4th May 2006 - 22:17
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    so go with tolls? Cheaper phone and internet.

    I was lucky enough to sign up with them before the 3.5 mbps came in so i get slightly less speed but more bandwidth.

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