ARGH, damn businesses

[onearmedbandit]

Motu, Sniper asked for the full price, twice. The guy had ample opportunity to disclose a freight charge, however it appears there was not one as he 'sneaked' it onto the invoice. If I'm asking for full price on I would expect all charges to be listed.

[Sniper]

Also I disputed the freight charge for the reason that he never told me. Im not disputing that there shouldnt be a freight charge. Had I known, I would have payed it, but the fact that he didnt say anything and then tryed to sneak it onto me without saying anything pissed me off and rather than paying and risking it happening again, I confronted him so that next time he wont make the mistake of presuming I know.

[Motu]

Freight is very seldom discused in most transactions,unless you are asking for something to be shipped.I guess you must shift a lot of cars around the country OAB,you will be discusing the price of the cars and picking them up from here,and sending some to there - there would be a transporter charge on every vehicle....but do you mention that with every one,or do all you dealers just know transport costs and mentaly shuffle them around.(I don't know your industry,but do know the cars go all over).I used to work for a freight company - they NEVER paid freight...I had stop credits all over town,but they never paid freight on any goods delivered to their place.

I deal with freight every day,everything that comes here has a freight charge....if I go out to get something I have to recover the time as a freight charge.I only charge one freight charge on my bill,the rest I hide in parts costs.

Ignorance is no excuse Sniper - in law and in business - it's your job to be smart in what you do,like riding a bike - look out for hidden pitfalls....

[Pixie]

A quote is a quote

If he was giving an estimate he should have made that clear

[Sniper]

Ignorance is no excuse Sniper - in law and in business - it's your job to be smart in what you do,like riding a bike - look out for hidden pitfalls....

Fair enough, but if you ordered a part or something from a buisness who you dealt with often and after confirming the price twice you get an invoice for more than what you were quoted and their excuse was that the hoped you didnt notice, would you argue the extra or would you pay the full amount on the chance that they would continue doing this whenever they feel they need to?