Geez Col. Thanks. It's that sort of attitude that really makes people want to turn up to work. "You're an employee, so you're a lazy cunt". Ever wonder why no one does the job you'd like them too?
I bought a waterproof pouch to protect my cell phone when I commute because it isn't mine. I have to ring my wife during the day, so I pay for my personal calls on the aforementioned phone. When I'm on call I go nowhere and do nothing, so that I can respond as well as possible, as quickly as possible.
Oldrider's tried to have this out with me before too. My "team" is under-resourced. I work my arse off. I'm there at 7am I go home at 7pm. But I'm not a robot. I can't work at 100% all the time. I don't get stuff done, I get my arse kicked for it, despite there being 1.5 guys doing what used to be comfortably managed by 5 guys.
The fact that we are failing to meet objectives and SLAs is glossed over by refusing pay increments and hiring more management staff to keep a closer eye on all aspects of the process that defines my job, and by sending us on courses so we can better manage our time and apply our knowledge more aggressively. It's demeaning. It doesn't increase workflow, it increases admin. By using Change and Problem management to my "advantage", I can completely and utterly cease to do any work at all and just process the steps of the processes that define those two particular ITIL "areas". They'd love me if I did.
"So go and get another job", I hear you say.
They're all the same is why, and better the Devil you know than the one you don't.
By introducing a 90 day probation period, I'll get even less work done, because I'll be training a never ending stream of "no-hopers" in the process required to manage the Customers I support. You, and every other employer/manager out there know it takes 6 months to get someone productive in a specialised area. The perfect employee you fuckers keep advertising for, you know; "MCSE, CCNA, CCIE, 5 year exposure to ITIL practices, min of 15 year IT experience, Project Management Experience a must, No kids, No pets, No wife, preferably a tertiary qualification at Masters level in a Management discipline, pay range $35-$40K", just doesn't exist.
I'm fucking tired of being held up as an example of a no hoping standard NZ employee because I have no desire to ever plumb the depths of management. I have no ambition. When things are going right I like my job. I like getting to talk to real people who don't live in the unreal IT company space. I DON'T want to spend all my time peering up my own arsehole. Most of all, I want to get to the end of each day having achieved something. Not filling out a million electronic forms, but making someone's day better by doing the fundamentals of the job I am paid for.
But what's the point? You Management types think we're all useless anyway!
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