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Thread: GT250R Warranty Issues :(

  1. #16
    Join Date
    18th December 2004 - 08:09
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    Triumph Tiger
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    Texas
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    Speak to Mike at Mt Eden and tell him your concerns, ask him to contact the manufacturers agent and arrange for a replacement. If that doesn't work, see your local Citizens advice office and seek a legal opinion. Consumer Guarantee Act covers this situation.

    "If you can't laugh at yourself, you're just not paying attention!"
    "There is no limit to dumb."

    "Resolve to live with all your might while you do live, and as you shall wish you had done ten thousand years hence."

  2. #17
    Quote Originally Posted by Motig
    Motu are you saying that some profesionals will just take the money while ripping the consumer off ? Surely not.
    I'm saying that some manufacturers use the dealers as troubleshooters to sort their problems out.They will pay for parts and labour,but someone has to sort it all out.The dealer needs margin enough to cover this crap,and on budget goods the margin is small.When I worked for a franchise dealer we had a shed just for warranty parts,and a guy who worked full time on claims.

  3. #18
    Join Date
    6th November 2004 - 14:34
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    SUZUKI TR50 STREET MAGIC
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    Quote Originally Posted by sAsLEX
    One about a Honda lemon as well, and the brilliant service that person got.... NOT... but most of the story was hidden as they got their lawyers in and had a "confedientialty" clause so we all couldnt hear about it
    FUCKEN HONDA , NEVER AGAIN , I BOUGHT A BRAND NEW FIRE BLADE AND IT WAS A LEMON OUT OF THE CRATE , I HARDLY GOT TO RIDE THAT PIECE OF SHIT IT SPENT MOST OF ITS TIME ON THE BACK OF A UTE, EVERY MANUFACTURER HAVE A LEMON NOW AND THEN ITS HOW THEY HANDLE IT THAT COUNT AND HONDA FAILED FUCKEN MISERABLY.
    FUCK HONDA

  4. #19
    Join Date
    24th September 2004 - 06:46
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    '76 CB550 Super Sport
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    I thought faulty CDIs on these is a known problem and can be sorted under warrenty.

    Some info here-
    http://korider.com/forum/modules.php...e33b632cd9cd5d

  5. #20
    Join Date
    30th September 2004 - 20:08
    Bike
    Tojo and nothing. Damnit.
    Location
    Brighton, UK
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    The vehicle is unfit for the purpose you purchased it for.

    You are entitled to you money back.

    http://www.consumeraffairs.govt.nz/b...s.html#serious

    Don't get angry, don't scream and yell, just say you've had enough of this, you are here to collect your money. Screaming and yelling isn't fair, I've been on the other end of screaming and yelling and it ruins your week much worse than a misbehaving bike. Firm but polite. Inform them that you know your rights.

    You do not have to accept a credit with them. They way I read it, they are footing the bill for all costs incurred while you had the bike. That means rego, wof, first service and any costs incurred if you used finance.

    Having said that, do offer them a chance to be creative in ways of putting things right.

    They are awful bikes anyway.

  6. #21
    Join Date
    17th February 2005 - 11:36
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    Bikes!
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    Quote Originally Posted by Motu
    If you won't pay for the time,and Hyosung won't pay for the time...then they will be reluctant to foot the bill themselves,afterall it's not really their problem.I have the same problem in my game - no one will pay for diagnosis,and until someone does,the job doesn't get fixed.You bought the bike in good faith,they sold the bike in good faith....did Hyosung build the bike in good faith?
    Not his problem... as the retailer, the buck stops with them. Unfortunate for them, but if they didn't correctly budget for problems like this when taking on a shitty Korean brand then they're fools.

  7. #22
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    13th February 2006 - 13:12
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    geez winger .......... wind it in a bit will you..... you come across as a total dick

  8. #23
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    6th November 2004 - 14:34
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    Quote Originally Posted by jimjim
    geez winger .......... wind it in a bit will you..... you come across as a total dick
    THATS JUST YOUR OPINION COCKSUCKER , WAIT TILL YOU SPEND $20,000 ON A BIKE AND IT DOESNT GO AND NO CUNT WANTS TO KNOW ABOUT IT THEN SEE HOW YOU FEEL , I THINK ITS IMPORTANT TO WARN PEOPLE ABOUT THE SHIT HEADS OUT THERE IN THE INDUSTRY

  9. #24
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    7th December 2004 - 16:40
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    Well talked to the manager of the shop about it and seems as if they are honestly trying to fix the situation so I suppose i'll see what happens

  10. #25
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    19th November 2003 - 18:45
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    Quote Originally Posted by Jsn
    Well talked to the manager of the shop about it and seems as if they are honestly trying to fix the situation so I suppose i'll see what happens
    DO you have a loan bike provided whilst yours is out of action, I would suggest a demo Hyobag would be easy enough for them to warrent handing out

  11. #26
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    7th December 2004 - 16:40
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    Lightbulb

    Ok, Bike is now back in my hands after the 4th time in the shop. They have said they cannot find the problem @ all after riding the bike to hamilton and back. As soon as I got the bike back I rode it up the albany hill / oteha valley rd onramp and it promptly cut out and left me standing on the side of the road.
    They suggested that I get a second opinion on the matter as they can't find the problem.
    So what I am asking for is for a friendly mechanic who lives on the shore (preferably) to come for a little ride with me in albany.. I will pick up and drop you off of course.. There might even be a free red bull or something on the cards
    So if there are any mechanics who have 45mins / 1 hour free today or tomorrow I would be very grateful for some help

  12. #27
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    19th November 2003 - 18:45
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    So they rode it all the way to hamilton and back?

    Fuck ask for a new bike theres a few km on the clock now that wont help when you try to sell it so I would be asking for a refund.

    Maybe borrow a camera and record the event from someone following in a car?!?

    Evidence is something they cannot deny whereas your word aint as good to them.

  13. #28
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    7th December 2004 - 16:40
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    Yeha i want to try and get a letter or phonecall to them from a qualified mechanic so they can't deny that there is a problem. Problem is finding a mechanic on a weekend lol.. they're all out riding it seems

  14. #29
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    19th November 2003 - 18:45
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    Video evidence must be enough, the fact you have been without your vehicle for so long and it continues to need to go to the shop should mean they have to replace it.

    It would suck for hyosung if you confirmed everyones opinion that they back up a crap product with crap service, maybe contact them directly?

  15. #30
    Join Date
    7th December 2004 - 16:40
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    Yeah Video eveidence could be enough I suppose.. Its probably just easier for a mechanic guy to hop on the back and go for a blat tho.. and yeah i'm getting pretty sick of taking the bike back. Still has frame rust which hasn't been sorted.

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