A mandate is basically your instructions to the bank. If they don't have a mandate from you then it will not be able to draw cheques, process direct debits ets. They may need to update the mandate for new technology who knows. Just read it carefully and if you are unsure about anything give them a jingle.
"Resort to the law so exhausts finances, patience, courage, hope, so overthrows the brain and breaks the heart, that there is not one honourable lawyer who would not give the warning "Suffer any wrong rather than come here".
Charles Dickens
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