Fuk Nz Post Courier Service

[mikey]

I have a problem with NZ couriers

I bought somethign off trademe, onyl worth a few hundy, guy had it couriered down, insurance is built into freight. The courier apparently dropped it off on my front door step. Either he didn't drop it off or someone stole it. After conversing with the guy who sent it he tries to claim the insurance. To start with they wouldn't talk to me, even though i paid for the freight, i'm the receiver not sender so shit out of luck. sender rings up, they say bla bla bla, the courier is allowed to leave the parcel "somewhere safe" if no one is home.

Obviously it wasn't safe becaseu it was stolen, courier left parcel in view from street, or so he says. So the sender says ok i'd like to claim insurance. they say we will get back to you, fivve days later he calls, gets same person and gets "As no signature was given for parcel there is no insurance"

wtf? they don't tell you that or have it in writing anywhere when you pay for it.


its onyl a few hundy, but if i dropped a few hundy on the street i'd PICK IT BACK UP. stil, thieving fukn courier i think. cant even get the couriers name or number off them

as this was supposed to be a serious thread i expect serious replies, not sympathy, maybe a pre drafted hate mail or something if you have no suggestions. non serious ones will be red repped with a vengence from me, my alter egos and other accoutns ive guessed passwords to..........

[Wasp]

we've been having MAJOR issues with nz post couriers through work at the moment, mainly them telling us its been picked up and the customer telling us its still there....probably related.

all you (and us) can really do is ring up, ask nicely and hope they will have pity.

[oldrider]

Something wrong there Mikey, don't let them bullshit you stay with it until you beat the bastards.
That sort of thing really pisses me off too! John.

[Indiana_Jones]

I heard a nightmare story about one courier company.

The company is called "gypsy couriers"

A family friend of ours was getting a hamper from a company. This company hired "gypsy couriers" to deliver this hamper. They get to the house, and it has a gate on the drive way and that's the only way in. There's like a buzzer on door, for the intercom. So the delivery boy, who is an islander (this isn't being racist this fact plays a part later on) presses the buzzer, and nobody responds. This is because they're an old couple and they have afternnon naps etc.

So what does our hero do? This smart chap decides to he'll jump over the gate to deliver the goods. But since he can't climb up over the gate with a hamper, he chucks it over the fence.........SMASH goes the wine bottles etc.
Score one for the cock-knocker.

Of course our old man wakes up now, goes out the front door "What the hell is going?" To this the courier responds "Get back inside!" "Like hell I will, this is my property!" "Get back inside!".

So our deliver-boy pisses off. The old man calls up the company and tells them what has happened, but they respond "acording to our employie, you called him a 'coconut' and a 'stupid boon' ". The old man had done no such thing, but this cunt from the company had rang them up before hand to make sure they heard otherwise.

I mean what a tard-munch for the 1st part.

A dick for the 2nd,

And a dickless coward for the final.



So make sure you never use these boys.

-Indy

[onearmedbandit]

Be easy'ish to find out who the driver was mikey, they all have their own areas. Just find out who works in your area or keep an eye out for one in your area.

[Kendog]

Was it a package that required a signature before it could be delivered?

[Patrick]

FAIR GO...... Watch em cough up when they get on to it... National TV bad press, etc etc...

[Finn]

Over the past 5 years, I've notice a steady decline in service from all courier companies. They weren't very good to start with either.

NZ Post will obviously be the worst given it's a state owned enterprise. Just last week I had a package arrive in NZ that required duty. I paid customs over the phone and told them I would pick the parcel up from NZ Post at the airport as I've done so many times before. I ride out to the airport (Might just mention here that even third world countries have direct motorway access from the city to the airport) and they don't have my parcel. They weren't even interested in looking for it.

I was parked next to a NZ Post company car and when I left, I noticed a deep key scratch on the door. Some people are really nasty.

[Eyetie]

Mikey, They should still fall under the Limited Carriers Risk which is 1500.00 per piece. I just pulled out our contract with them and it does state exactly that for a domestic courier item, they could argue they delivered it, however they cannot provide you a proof of delivery which the onus would be on them to do so. Hope this helps.

[Swoop]

I have used NZ Post couriers before. Sent off an item that was paid for (betrademe again).
Didn't arrive.

Just produced the copy of the posting docket, printed statement from the bank on the deposit amount from the purchaser, and the betrademe auction including the winning bid price.

Sent copies of all that (NOT the original posting docket - they would loose that as well...) off to their claims centre and the purchaser was refunded his purchase amount, and me the posting amount.

Worked for me.

[ajturbo]

ph the boss up every HOUR till you get what you want .. and i mean EVERY HR.. even get his home ph!!!( out of the white pages)

[sels1]

Over the past 5 years, I've notice a steady decline in .

Tell me about it. I ordered a new back tyre last Monday - supoosed to be overnight - wanted it fitted to go to the Cold Kiwi on Friday. Left the warehouse on time, got lost with the couriers for the rest of the week, turned up Friday avo after I had left on my nearly bald trye. Bastards.
Dont let them off the hook Mikey - badger them till you get some results.

[Paul in NZ]

As Finn has said - there has been a steady decline over the last few years in the competency and (sadly) the honesty of freight and courier companies.

One company won't take our stuff anymore because their drivers are stealing so much of it it's causing their insurance premiums to go up. (I kid you not)

Find out if it was sent 'signature required' 'cos if it was, it should NOT have been left there. Usually it goes to a depot and a card is left telling you they have been with a number to ring.

If no signature is required, I can't see they can justify their stance.

Sad to say but the good old Postman is the safest way these days.

[MSTRS:Me]

I'd like to clarify which courier company is involved?? There is NZ Couriers AND CourierPost. I know which one I've never had a poroblem with....

[Lias]

I'd like to clarify which courier company is involved?? There is NZ Couriers AND CourierPost. I know which one I've never had a poroblem with....

Personally I've had problems with every company I've used, but of the 3 I've used (NZ Couriers, Courierpost, and Fastways) Courierpost has fucked up the least.

Fastways are just total arse.. NZ couriers were alright but not great, courierpost were mostly good but still had there moments.

Oh and FWIW, never be a cheapskate on the coureir ticket, ALWAYS pay the extra for a signature required ticket.