Okay lets say no convictions at inception but along the way you picked up a few and did not disclose them at renewal.........I doubt the policy is any different to others so if you did not disclose then decision is not unreasonable although it depends on how much it would have affected their decision to renew and/or increase premiums or excess.
They would have to seek opinions of other Insurer's so you could ask them to do that or simply as for a letter of deadlock...sounds like latter and onto ombudsman may be way to go.
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