Online computer stores

**Calo** · 18th January 2007, 00:18

Originally Posted by kro

This week has been a classic, I had $900.00 dollars of my workmates money burning a hole in my bank account, waiting to be converted into a computer, and 3 of the online computer stores I sent emails to, with a simple question in each email, failed to respond to my email that day, in fact, 2 of them took 48 hours, and the 3rd has only just responded now, some 72 hours after the email was sent........ good Lord, if I did that at work, I would be shot after the 2nd hour.

I experienced a similar problem when I was shopping around for parts for a major upgrade a couple of years ago. Some of them didn't even bother to reply.

Suffice to say, the stores that replied promptly received my business.

**Calo** · 18th January 2007, 00:22

Oh, and yet another vote for Ascent.

**Switch** · 18th January 2007, 00:24

I use www.pricespy.co.nz and the majority of the time www.supercheappc.biz shines through. I must say that nothing beats customer service than going into the shop and showing them money.

**kro** · 18th January 2007, 08:31

My main gripe with Supercheap is their shipping charges, they are cheeky imo.

I refuse to pay 6 times for 6 items that could be chucked into one box, and have one courier ticket put on them, and still not go over the weight allowance for that ticket.

I went to purchase 6 items off them about 4 months back, I was buying 2 sticks of ram, a CPU (oem), a hard drive, a network card and a sound card, but when I saw that I was going to be charged per item, at a total of $45.00, I cancelled the order, and got all the same stuff for the same price, but for $15.00 shipping, and on a quicker courier from another PC store, because they were honest enough to admit that all the items fit in one nice small neat package.

The other shit I don't understand about Super cheap is how long they say the couriers take..... it's bogus.