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Thread: So I come in to work this morning . . .

  1. #1
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    So I come in to work this morning . . .

    And as usual, come through reception to sign in, straight from the elevator, still in my bike gear, bag on my back, helmet in hand (not THAT helmet, the one off my head . . . no, not THAT head, the other one – oh, nevermind . . . back to the story).

    “Good Morning” I call to the girls, as you do.
    “Come here, I tell you”
    “What’s up?”
    “It’s broke!”
    “What’s broke?”
    “Everything!”
    “Everything?”
    “Everything! All of it!”
    “All of what?”

    This is starting to sound familiar to me, I’ve had this conversation a few times before.

    “Everything, none of it is working, I tell you”

    At this point the phones ring.

    “Well, obviously the phones are working, so what else is broken ?”

    The others in reception are now staring studiously at their screens, eyes straight ahead, a smirk silently suppressed on their lips.

    “The printer, the printer isn’t working!”
    “What’s not working about it ? Smudging, blurring, printing slow, not printing at all?”
    “Don’t know, it’s got an error on it.”

    By this time I have wandered around to where the printer is clearly displaying the message “Replace Black Cartridge”.

    “Looks like it needs a new toner cartridge.”
    “No, it doesn’t, I tell you. I’ve pulled it out and shaken it about three times and it still does the same thing.”
    “When was the cartridge last replaced?”
    “Oh, I don’t know. Not that long ago I think. But I’ve pulled it out and shaken it and it still does the same thing.”
    “Well, how about we try replacing it?”
    “But it doesn’t need . . . “

    Again, the phones ring. I sidle off to get out of my bike gear. I return a minute or two later with a new cartridge, pop it in the printer and lo! Pages start to pour out of the printer. All containing the same thing, where she has tried and tried again to get the printer to print her document.

    “Oh, you’ve fixed it!”

    Yes I’ve fixed it. And what have I fixed? All off it. Everything. Cause it was all broke, remember?
    Last edited by Ixion; 22nd February 2007 at 11:50. Reason: Remove personal identifiers Ixion

  2. #2
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    9th February 2005 - 13:27
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    lol is she blonde?
    I'm not a complete idiot... some pieces are missing

    Quote Originally Posted by DingDong
    "Hi... I rang about the cats you have for sale..."..... "oh... you have children.... how much for the children?"

    mucho papoosa bueno no panocha

  3. #3
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    No, [not blonde].
    Last edited by Ixion; 22nd February 2007 at 11:51. Reason: Move personal info

  4. #4
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    Cool

    Poor woman......

    How on earth did she get the job in the first place?


    You are her knight in shining armour riding in on your steed to save her and her day.

    Well done.
    Last edited by Ixion; 22nd February 2007 at 11:52. Reason: Remove personal info

  5. #5
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    Ha, i used to work for an industrial printer and labeling company - imagine that with islanders 24hrs a day. So happy that i left that job.
    Reactor Online. Sensors Online. Weapons Online. All Systems Nominal.

  6. #6
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    Hehe, stupid customers sound like a dream compared to secretaries
    To every man upon this earth
    Death cometh sooner or late
    And how can a man die better
    Than facing fearful odds
    For the ashes of his fathers
    And the temples of his Gods

  7. #7
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    i get similar stuff at my work because i studied computer science (programming/binary/theories of programming etc) I automatically know how to fix the printer, fax, network connection, and anything that goes wrong with any program on the computer.

    Gotta love it when people know they dont have a clue what they are doing, yet they try 'everything' to fix things first before asking.
    KiwiBitcher
    where opinion holds more weight than fact.

    It's better to not pass and know that you could have than to pass and find out that you can't. Wait for the straight.

  8. #8
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    I hate the lack of description in the problem. "It's broken" might suffice if we were talking about a broom handle, but something like a copier, computer, phone system etc needs a slightly more indepth report.

  9. #9
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    Quote Originally Posted by WRT View Post
    I hate the lack of description in the problem. "It's broken" might suffice if we were talking about a broom handle, but something like a copier, computer, phone system etc needs a slightly more indepth report.
    I used to get "Itss ah knot werkin', come quick aye 2 fisx it. Hole line iz downa aye".
    Unfortunately i couldn't laugh because it was 2am and i was just woken up by the pager (demon possessed device).
    Piss you off even more if you get there and its not even your bloody equipment.
    Last edited by Ixion; 22nd February 2007 at 11:53. Reason: Remove persoanl identification
    Reactor Online. Sensors Online. Weapons Online. All Systems Nominal.

  10. #10
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    lol.. like the time you said to get a white cartridge so you can print on coloured paper!

    well my day is screwed, cos the server with all the work on dropped dead last night, big time. And the last backup was over a month ago, so we've got a couple of techies goin mad trying to restore order to another server we're gonna have to buy!

  11. #11
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    yeah I used to deal with the brain dead in the Navy with similar problems.

    whats the problem, oh its broken bro....

    My favourite was a speaker wasn't working in these peoples room. I went and had a look and some monkey with the IQ of a kumera had cut the wires to the speaker cause it was too loud. I asked if he had tried the volume knob. he replied, what volume knob?

    We used to do worse to the dockyard though, they were a magical bunch. you could send them a bunch of parts that you have lying about for a $400 head set and they magically turn it into a new fixed one. Did that a lot...... ha ha ha

  12. #12
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    Quote Originally Posted by WRT View Post
    I hate the lack of description in the problem. "It's broken" might suffice if we were talking about a broom handle, but something like a copier, computer, phone system etc needs a slightly more indepth report.
    Not if everything is broken

  13. #13
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    She aint alone...

    Reminds me of the time a Partner at a Big 4 accounting firm rang the IT Dept to send someone to fix his computer. The technician turned up and switched the monitor on.

    And to think he gets paid $600 an hour to give advice??
    Last edited by Ixion; 22nd February 2007 at 11:54. Reason: Remove personal identifier

  14. #14
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    Quote Originally Posted by bungbung View Post
    Not if everything is broken
    But it's never "everything" that is broken. It's a missing icon, a plug that's been pulled so someone can charge their cell phone, or an empty toner cartridge.

    Quote Originally Posted by BarBender View Post
    She aint alone...

    Reminds me of the time a Partner at a Big 4 accounting firm rang the IT Dept to send someone to fix his computer. The technician turned up and switched the monitor on.

    And to think he gets paid $600 an hour to give advice??
    Hell, I had that with a tech I used to work with. Couldn't get a computer to start up on his work bench, swapped just about every component in the damn thing before I got called over and noticed the test monitor he was using was switched off.
    Last edited by Ixion; 22nd February 2007 at 11:54. Reason: Remove personal identifer

  15. #15
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    "My computer doen't go"
    "What do you mean 'doesn't go'?"
    "I turned it on, you know by pushing the button and it doesn't go"
    "Is there power to the machine?"
    "What do you mean?"
    "Is it plugged in?"
    "The lights are on"
    "But there's no-one home?"
    "Huh?"
    "Never mind. Have you switched the screen on?"
    "It comes on when you turn the computer on"
    "Try pushing the power switch on the screen"
    "I can't, the screen is blank"
    "There is a grey bit around the screen. There is a button on the surround. Can you see it?"
    "Yes"
    "Push it"
    "Oh that's wonderful! You've fixed it"
    "So your computer is going now?"
    "You tech guys are amazing" *Hangs up*
    "It's amazing you can walk upright..."
    They shall not grow old as we that are left grow old.
    Age shall not weary them nor the years condemn.
    At the going down of the sun and in the evening,
    we will remember them

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