And as usual, come through reception to sign in, straight from the elevator, still in my bike gear, bag on my back, helmet in hand (not THAT helmet, the one off my head . . . no, not THAT head, the other one – oh, nevermind . . . back to the story).
“Good Morning” I call to the girls, as you do.
“Come here, I tell you”
“What’s up?”
“It’s broke!”
“What’s broke?”
“Everything!”
“Everything?”
“Everything! All of it!”
“All of what?”
This is starting to sound familiar to me, I’ve had this conversation a few times before.
“Everything, none of it is working, I tell you”
At this point the phones ring.
“Well, obviously the phones are working, so what else is broken ?”
The others in reception are now staring studiously at their screens, eyes straight ahead, a smirk silently suppressed on their lips.
“The printer, the printer isn’t working!”
“What’s not working about it ? Smudging, blurring, printing slow, not printing at all?”
“Don’t know, it’s got an error on it.”
By this time I have wandered around to where the printer is clearly displaying the message “Replace Black Cartridge”.
“Looks like it needs a new toner cartridge.”
“No, it doesn’t, I tell you. I’ve pulled it out and shaken it about three times and it still does the same thing.”
“When was the cartridge last replaced?”
“Oh, I don’t know. Not that long ago I think. But I’ve pulled it out and shaken it and it still does the same thing.”
“Well, how about we try replacing it?”
“But it doesn’t need . . . “
Again, the phones ring. I sidle off to get out of my bike gear. I return a minute or two later with a new cartridge, pop it in the printer and lo! Pages start to pour out of the printer. All containing the same thing, where she has tried and tried again to get the printer to print her document.
“Oh, you’ve fixed it!”
Yes I’ve fixed it. And what have I fixed? All off it. Everything. Cause it was all broke, remember?
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