Your opinion please

**FROSTY:Me** · 4th August 2007, 10:09

You are out on a saturday morning to look around for a new Bike/car/tv .
You walk into the business and the salesperson comes up to you.
Does how they are dressed affect your opinion of the premises?
Would you be more relaxed if they had shirt n tie or a polo shirt -or doesn't it really matter ??
I'd apreciate your feedback and if possible your age group

**Grahameeboy** · 4th August 2007, 10:13

Doesn't really matter...as long as the salesman's attitude is right.

I am 44.

**Usarka** · 4th August 2007, 10:22

Depends what is being sold and who the taget market is. if it's a lower / mid end type shop or yard i'd be more distrusting of someone in a suit (incl bike shop!). but i probably wouldnt buy my next aston martin from a guy in a t-shirt. smart polo and good attitude would be grand for me 9 times out of 11. mid 30s. aaayyyeeee.

**sAsLEX** · 4th August 2007, 10:24

Don't stink. Can't buy something off someone with BO or bad breath.

**Little Miss Trouble** · 4th August 2007, 10:24

As long as the sales persons general appearance is tidy I don't really care what theyre wearing, you can be wearing a shirt and tie a still look slobby.

Attitude towards customers has alot more to do with getting my business than appearance, if someone talks down to me or acts like they can't be bothered putting in an effort to help me, I go elsewhere.

**Mom** · 4th August 2007, 10:26

Frosty it is all about service. Clean tidy appearance is important, but a suit and tie does not a salesman make.

Maha man and I went into a local appliance store a few years ago with the cash to purchase a surround sound system. We looked, we touched, we stood around looking at the sales staff, we fiddled about some more with the wires/mounts etc. We got ignored completely. So we walked. As we were about to leave the shop one of the sales staff thought to ask if we needed help with anything. My answer, no thanks we are off to Albany to buy a surround sound system, or words to that effect. These people were wearing corporate casual type clothing, looked smart but were offensive to the extreme.

**Little Miss Trouble** · 4th August 2007, 10:26

Originally Posted by sAsLEX

Don't stink. Can't buy something off someone with BO or bad breath.

Or waaaaaay to much aftershave!

**Flatcap** · 4th August 2007, 10:26

I like to see a branded polo shirt for a sales person - a tidy team uniform while the wearer looks prepared to get dirty hands if needed.

Shirt and tie is for accountants

Age group 36

**Big Dave** · 4th August 2007, 10:30

What it 'is' doesn't matter as long as it's clean, neat and tidy.

Like they made an effort.

If they haven't got the self respect to do that, what chances they will look after you?

(Unless it's an artisan/tradesman - then whatever - it's about the job. Logo on the overalls.)

**cowpoos** · 4th August 2007, 10:39

I would like to see all salesmen wearing pink and purple stripped polo's with bow ties and white pants!!

**What?** · 4th August 2007, 10:49

Originally Posted by Miss.L

As long as the sales persons general appearance is tidy I don't really care what theyre wearing, you can be wearing a shirt and tie a still look slobby.

Attitude towards customers has alot more to do with getting my business than appearance, if someone talks down to me or acts like they can't be bothered putting in an effort to help me, I go elsewhere.

My thoughts precisely.
And I'm about your age group, Frosty. Old and grumpy.

**xwhatsit** · 4th August 2007, 10:50

I think these days that the shirt and tie has lost relevance as a marker for `class'. Used to be that the difference between somebody who wore a tie and somebody who didn't was quite obvious and large. These days, they're just a throwaway item that cost about as much as a polo shirt anyway. You look at all the high-school kids or uni students working part-time jobs in a shirt and tie -- tie lopsided, shirt a bit crooked and needs proper tucking in, etc. It's hardly very intimidating (if you're just wearing a t-shirt) or formal.

As a result, the polo and shirt & tie have about the same impact, at least on the younger generation and in this type of situation. Overall neatness and presentation make far more of an impression.

**Colapop** · 4th August 2007, 10:59

The reality is that people don't come into your shop/yard unless they are interested in something you've got. Being professional and courteous go a long way toward getting the sale. Salespersons should be;.
Clean, tidy and have a 'neutral' smell (no one smell be too strong - good or bad).
Be polite not pushy.
The customer is the most important person to you (for the brief time that they're with you) don't be a suck-up.
Be knowledgeable without being overly technical.
Able to offer options - either HP or Lay-by, extras or tailor made packages (in terms of product)
Honesty (Ha! I hear so many people laugh at this) it is actually important to believe in the product you sell.

Of course I'm not a salesperson - I'm a buyer and that's what I look for.

Male, 35-40, likes short walks on the beach and lots of sex.

**MSTRS:Me** · 4th August 2007, 11:31

Originally Posted by Colapop

Male, 35-40, likes short walks on the beach and lots of sex.

Col - whilst the honest approach is always refreshing, try "...beach and nights in with that compatible person"

Frosty - surely you've been around long enough to know that what works for one potential buyer doesn't for another? But no-one likes smarmy....

**Indiana_Jones** · 4th August 2007, 11:35

Doesn't matter really what they wear, as long as they know what they're on about.

But if I'd have to choose, I'd say Polo shirt over shirt and tie.

-Indy