Your opinion please

[James Deuce]

I absolutely HATE it when I walk into any retail establishment and get "approached" by a salesperson. Depending on mood I will either ignore the person or be engaging and pleasant, but note this bit: I will not buy anything from that establishment.

I tend to know what I'm looking for and will ask for help when I want it. If I get ignored at that point the establishment just missed out on some money.

[FROSTY:Me]

Maha. I know what works for me but I'm making a decision for the staff
I prefer a Polo shirt with company Logo but Im not gonna jump if people think its too casual.
You guys should come down and say gidday--Im in Henderson now

[The Pastor]

smart casual is the only way to go.

You have to look like you know what your doing. People may not think about it too hard but on a subconius level first impressions do last.

A good car sales person should wear somthing nice (not a T shirt) like a smart polo shirt. the company should Idealy put a polo shirt with their logo on it so every one looks the same and looks like a properly working team.

It will help the customers identify the staff and make them slightly more relaxed in asking questions.

If your selling ferriars (some sort of fancy cage i think) or lambos (again some flash cage) then full suit is required. but for standard sales yards a nice polo and pant with the logo on it is the way to go.

but the main point is attitude.

Myself, indy and curious_aj go in to buy a bed at some furniture store.

the sales man was the most useless salesman ive ever seen, he was some punk prob 16-20 ish. Im pretty sure he didnt understand the term comission.

"can I help you"- sales dick.
"yes i'd like to buy the bed deal you had on the internet, $500 for this bed frame and matress" - indy"
"uh like do you have the brochure?"
"no it was on the internet"
"ok"
--- at this point he just walks off---
--- comes back, jumps on bed to read some lable---
---comes back---
"do you have the brochure"
"no its from the internet. do you still offer this deal?"
"let me go find out"
"my house is a 2min walk down the road, can you guys deliver it?"
"no we give all deliveries to another company"
---walks off for another 5 mins---
"so like do you want to buy it today" <-- this bit pissed me off the most.
"yes"
"yeah we will do the deal, but uh like we have the frame but we have sold out of the materss"
"when will the next lot be in?"
"don't know maybe 3 or 4 weeks?"
"can you put another materss on?"-myself
"no"
"can you sort us out at all maybe do some sort of deal?"
"no"
--- we walk out, in disbelife"

[FROSTY:Me]

I absolutely HATE it when I walk into any retail establishment and get "approached" by a salesperson. Depending on mood I will either ignore the person or be engaging and pleasant, but note this bit: I will not buy anything from that establishment.

I tend to know what I'm looking for and will ask for help when I want it. If I get ignored at that point the establishment just missed out on some money.

I prefer to come over and say gidday then leave you to it.You know who I am and that If you need help I'm not too far away

[SlashWylde]

Depends on the nature of the business. Regardless of the situation, tidy dress is a reflection of the business ethics of the owner(s). For example:

In a bike shop I'd probably expect to see sales folk dressed in polos bearing the logos of the stores brands e.g Kawasaki, KTM etc.

In a whiteware store I'd expect to see the sales people in dress pants, tidy long sleeved shirt (with or without company logo) and possibly a tie.

But overall the attitude, knowledge and helpfulness of the staff is more important.

My age group: 30 - 40.

[MyGSXF:Me]

Don't really care what they wear as such, as long as they are helpful & friendly If they are pushy at all, I leave!

Tis all about attitude dahhhhling

[007XX]

Being in sales myself, I am a strong believer that it is all about attitude.
I prefer to be relaxed in the clothes that I'm in, but always tidy (ie: properly ironed clothes and a cleancut appearance).

I would tend to distrust and remove myself more emotionally from a rep who has a suit and looks over the top "american" kind of salesman. Of course, it depends on the product you're selling too, but I think that in general, Kiwis are more relaxed about the dressing code.

I'm 31.

[007XX]

I absolutely HATE it when I walk into any retail establishment and get "approached" by a salesperson. Depending on mood I will either ignore the person or be engaging and pleasant, but note this bit: I will not buy anything from that establishment.

I tend to know what I'm looking for and will ask for help when I want it. If I get ignored at that point the establishment just missed out on some money.

Valid point...Although from my experience, when you work in retail, it is a bit difficult NOT to approach and at least say Hi...As I used to feel the same way as you, I'd leave the customers alone to browse, and the next thing I knew, half of them would come over and say things like:

"are you going to keep on ignoring me?" or:
"Can't we get any service around here??"

Trust me, it is a double edged sword...

So now, I'll just acknowledge the incoming customers with a smile, and make sure I keep an eye out for a them, were they to want help.

[nighthawk]

I prefer to see sales staff in tidy casual dress of a uniform style so they can be easily identified when needed, they should greet you or at least acknowledge you when you enter and then leave you to it until you are ready to make your purchase, at this point they should then have enough product knowledge to answer and questions, if any,.... it worked for me with great success.

In the over the hill age group

[Robert Taylor]

I distrust all salesman regardless of what they are wearing.
But as he said.. its all attitude.

I can relate to what you say. Id like to find a salesman that actually knows what hes talking about, thats increasingly rare in this ''box franchise'' world. And are they serfs to a bigger agenda? If on commission they wont care what they sell, if just on a set wage then maybe they wont care?

[R1madness]

I absolutely HATE it when I walk into any retail establishment and get "approached" by a salesperson. Depending on mood I will either ignore the person or be engaging and pleasant, but note this bit: I will not buy anything from that establishment.

I tend to know what I'm looking for and will ask for help when I want it. If I get ignored at that point the establishment just missed out on some money.

Heck Jim you make it hard. You want to be ignored but then want snappy service after ignoring (its rude to ignore people when they talk to you) the salesperson. Probibly not much point in ever comming to our shop as it is company poilcy to say hello to every customer as soon as possable. If they dont want to talk thats fine we will leave them alone to get on with it by themselves.
Happy shopping

[jrandom]

I like it when sales guys rock straight up, ask if they can help, make it easy for me to say "no, fuck off", and just generally remain pleasant.

I also like it when they know more than I do about what they're selling. I wanted to buy a fridge a few months back - the sales guy at the first appliance store I went to was unaware that F&P was an NZ brand.

I don't really care what they look like.

But I think there should definitely be more hot chicks.

[James Deuce]

Heck Jim you make it hard. You want to be ignored but then want snappy service after ignoring (its rude to ignore people when they talk to you) the salesperson. Probibly not much point in ever comming to our shop as it is company poilcy to say hello to every customer as soon as possable. If they dont want to talk thats fine we will leave them alone to get on with it by themselves.
Happy shopping

I don't think you read what I said right, and that sort of policy drives me nuts.

[Nasty]

I expect salesmen/woman .. to look and act professional ... it matters less about shirt and tie than attitude. The thing to be is not to let it become sleezy ... I had having salesmen attack me as soon as I walk on a yard .. I don't mind a 'can i help you' but when i say ' no ' or ' I will call you when I am ready" I expect that to be taken and not then stalked all over a yard. I don't know i f others have this experience .. but I guess it comes from the commission work ...

[Disco Dan]

You are out on a saturday morning to look around for a new Bike/car/tv .
You walk into the business and the salesperson comes up to you.
Does how they are dressed affect your opinion of the premises?
Would you be more relaxed if they had shirt n tie or a polo shirt -or doesn't it really matter ??
I'd apreciate your feedback and if possible your age group

Depends on the business.

Something like Noel Leemings I would be more likely to buy from someone wearing suit and tie.

Motorbike shop, as long as the person know what they are talking about it would not really matter.

Car yard, well that would depend on the area and the general appearance of the yard... a run down yard full of old cars and a salesman dressed up to the nines would appear dodgy. A more up market yard with a salesman dressed up would get a sale. But the hair cut is important... comb overs usually mean dodgy.

(im 24)