John Baker Insurance

[kiwifruit]

Does he cover track days?

Yes.

I wrote my bike off at a track day, the claim process was fast and painless

[Hellraiser]

Unfortunately (as with any insurance company) you wont know how good John Baker Insurance is until you have a claim.

Last year a mate of mine binned it on the Napier - Taupo road.
....
He stuck with John Baker, I didn't

+1

Stay clear of their Roadside SOS it is crap i've needed to use them 4 times and only twice have they bothered to attend.

However i have no problems with their insurance abit too much paper work for my likings but you get that.

I wrote off my RSV at the begining of the year and it only took them 2 weeks to hand me a $27000 cheque, so i have stayed with them even though my premiums have gone up for some reason ...... lol

[JeremyW]

Anybody got a contact number for Tim?

[Masterchop]

Ive been with John Baker (Tim) for a couple of years now and had great service from them, highly recommend them to anyone.

They are fast and efficient and competitivly priced.

[Edbear]

Anybody got a contact number for Tim?

0800656264

[The Pastor]

what are they like with people who have lost there licence 3 times, carless driving twice and crashed 4 times? (not to mention the speeding tickets)

[slimjim]

nope was insured with this prick ,due too his personal we'll do this and we'll do that yup took our money quick enough, two year's with him, no comp,laint no accident's thank-fully til a car pulled out and broadsided my bike an we yup my partner too six hour's after calling the same 24hr helpline, john call's me, and fuck him, yes he was out on the auckland habour and couldn't assit us, well thank my fucking lawyer did after a short stay in hospital, nope never deal with that company i won't

[jetboy]

Thanks for the kind words guys! I know insurance is a 4 letter word for some of you, so I try to make it as painless as I possibly can.

With regards to the posts from P38 and Hellraiser: I think your experiences are bloody appalling to be honest. Although we do not actually provide the roadside assistance (I wont go into details), we need to ensure that we can recommend a service that does what we tell you it does - come to your assistance in the event of a breakdown. We have spoken to the company involved about all this.

I personally have a roadside assistance policy with the same company, and to date I have no complaints. But then again, if I had been stuck out in the rain for 4 hours I'd be pretty pissed off.

P38, if you want to contact me direct on 0800 65 62 64 or 09 250 6006 regarding your compaint, I'll see what I can come up with.

Again, thanks for the kind words guys!

Tim.

p.s. I am on the way to getting a bike, about bloody time too!

[jetboy]

nope was insured with this prick ,due too his personal we'll do this and we'll do that yup took our money quick enough, two year's with him, no comp,laint no accident's thank-fully til a car pulled out and broadsided my bike an we yup my partner too six hour's after calling the same 24hr helpline, john call's me, and fuck him, yes he was out on the auckland habour and couldn't assit us, well thank my fucking lawyer did after a short stay in hospital, nope never deal with that company i won't

slimjim, are you referring to the breakdown policy that didn't come to your assistance when you had your accident?

[slimjim]

nope no breakdown, got taken out on our way from kakapotahi via a camper van and the missi's had our car,bike's covered via john, full cover with bell's and whistles ,so she thought , as she had meet john through her ulysses roll while we were living in auckland,policy was paided by her, however only thing we saw were star's and angure , due to yup nooo help and nope we only had a old brick for our help for help(motoroller) late nineties , however i see of other person's problem's an same or similar problem bring's back unpresent holiday accident

[jetboy]

nope no breakdown, got taken out on our way from kakapotahi via a camper van and the missi's had our car,bike's covered via john, full cover with bell's and whistles ,so she thought , as she had meet john through her ulysses roll while we were living in auckland,policy was paided by her, however only thing we saw were star's and angure , due to yup nooo help and nope we only had a old brick for our help for help(motoroller) late nineties , however i see of other person's problem's an same or similar problem bring's back unpresent holiday accident

shit mate that's no good - hope you werent in too bad a shape?

Ok before I can give an accurate response to your original post (and hopefully offer some clarification): You do not have Roadside Assistance with us, but you do have a full insurance policy. You had an accident (not your fault) and called our 0800 number requiring assistance at the time of accident. Is this correct?

[Usarka]

We have spoken to the company involved about all this.

over a year ago and they are still getting it wrong? "Sorry sir, we cant help with bikes....."

[slimjim]

nope back then the miss's had one of john's card in her walet and for nearly three hour's tried his home number and cell number, she finally got though and he was out on the water , naa no o8oo number back then clarification nope was simple when a women makes up her mind even fucking god won't change it and i've learnt never to try and change her feeling over any matter she decides , live longer stay happier what else a male want ? an Tim back then john was john sorry mate your're office number .... fact of life fact of just been a worker with your head down ass up and you're working for someone else , as i don't wish for you to give reason for YOUR boss ....

[jetboy]

over a year ago and they are still getting it wrong? "Sorry sir, we cant help with bikes....."

I remember this case very well.

This is certainly not intended as an excuse, because I think this is as rediculous as you do, but the company we go thorugh arranges the contractor to go out to the incident. So it is the contractor who advised they couldnt deal with bikes, not the company we deal with. I can assure you that this particular contractor has been dealt with, however.

We are now making sure that all our our motorcycle clients are flagged as "bikers" with the company we deal with, so in future this cock up will not happen again.

Thanks,

Tim

[slimjim]

I would agree with Colapop,

I have had bikes insured with John Baker for the last 11 years and have yet to find anyone who can better his value for money. Many Ulyssians are insured with him and I have yet to hear anybody grumble about his service after an off.

sorry rhino not all agree with ya on this, ask at the agm and you'll find alot don't use him, just cause he pay's to adve's in our mag doesn't mean his thee best valve either