
Originally Posted by
White trash
Every manufacturer does just that though mate, it's to ensure follow up business. Suzuki, Triumph, Harley, all the same. And that's just to name the manufacturers I've dealt with. Can't blame Ohlins for that.
Oh, it's not a blame thing. Ohlins make great products, they're a fine company, and I'd buy their suspenders myself if I needed to win races.
I'm just pointing out that the fact that they design their products to require proprietary tools for disassembly does not imply that you need special black-magic knowledge to use those tools.
Certainly it's always possible to cock up servicing of any mechanical component - what I'm responding to, here, is RT's frequent apparent insistence that his company, and only his company, can be trusted not to do so when it comes to suspenders.

Originally Posted by
White trash
Agreed, it's nuts and bolts. But you'd rather your Lamborghini serviced by the chap trained at the factory...
Of course. But if the bloke at the factory kept banging on in public about how the blokes who work at Mag & Turbo don't have a clue what they're doing, I might start getting annoyed with him for being unnecessarily pompous, and look for ways to take my business elsewhere simply because I didn't like his attitude.

Originally Posted by
White trash
I don't understand this bit sorry. What the hell you tryin to say?

As with anything, you like something, you get told a price, you buy it or you don't. How's that opaque?
I can get a printed catalogue from Yoshimura with prices for everything they make. If I want to know what a part costs in the USA, I can pretty much just convert the NZD price to USD.
Good luck getting the same from Ohlins. Your only option there is to go, cap in hand, to your local dealer, and take on the chin whatever price he's deciding to charge based on his sales volume and support costs.
Of course, they have a perfect right to conduct their business that way if they so choose. Doesn't mean I have to like it, though.

Originally Posted by
White trash
Yeah but if you "name and shame" on here, you're then bombarded with people...
As I stated earlier, I think the best thing to do in this case would have been to take up the issues with the workshop in question. If one really wanted to be a knight in shining armour, one could look to get some form of compensation for the customers who had to deal with the impact of the shoddy workmanship.
But quietly getting on with sorting that out wouldn't act as an advertisement to thousands of potential customers, would it?
Put it this way - I'm sure RT's a stand-up guy, and he obviously does many great things for his racing and roadriding customers. But I, personally, find his approach to marketing on KB slightly odious.
PS - Since your bro's now got me on his ignore list, would you mention to him when convenient that I'm very, very sorry for being a cock, and that I will present him, by way of apology, with a giant Ohlins-branded teddybear that he can cuddle to sleep every night?
kiwibiker is full of love, an disrespect.
- mikey
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