I've always liked macpac's products, but they've now moved to the brand store concept and there is only one shop in Auckland that sell their stuff.
I used to like buying their stuff from smaller shops that were more generally outdoors focused (and dare I say friendlier and more helpful) . Now if i want their gear I don't have any choice.
Is this a good business model? Or are they more concentrated on overseas sales that they don't care about NZ anymore?
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