Spool jacket problems

**whufcok** · 14th August 2008, 20:52

The wife bought Spool jacket in April this year i had to take it back€ this week as the zipper had worn through lining on inside flap of jacket. she is only occasional rider 3-4 times a week ,has any one else had problems with Spool gear ? guy in shop said they are great jackets........are they?

**Little Miss Trouble** · 14th August 2008, 21:37

Originally Posted by whufcok

The wife bought Spool jacket in April this year i had to take it back€ this week as the zipper had worn through lining on inside flap of jacket. she is only occasional rider 3-4 times a week ,has any one else had problems with Spool gear ? guy in shop said they are great jackets........are they?

I had mine replaced earlier this year too, physically went into Darby's to swap it out as at that stage it was my only jacket. I pointed out a few they had in stock that looked like they'd develop the same problem, they assured me they would be sending them back to Spool. Given the QC tagged had a recuring pattern I'd say in general their gear is fine, but one slacker on the production line has probably had a stern talking to

**KoroJ** · 14th August 2008, 21:40

Had mine for over 2 years and find it very good. It's not as waterproof as it was but probably just needs another clean.

**Mom** · 14th August 2008, 21:48

Best you check the table and the chairs to see if their coverings are damaged too mate! I am sure YOUR wife loves being referred to like an inanimate object!

Where is my red hair dye!

**fLaThEaD FreD** · 14th August 2008, 22:47

Originally Posted by whufcok

The wife bought Spool jacket in April this year i had to take it back€ this week as the zipper had worn through lining on inside flap of jacket. she is only occasional rider 3-4 times a week ,has any one else had problems with Spool gear ? guy in shop said they are great jackets........are they?

Originally Posted by Miss.L

I had mine replaced earlier this year too, physically went into Darby's to swap it out as at that stage it was my only jacket. I pointed out a few they had in stock that looked like they'd develop the same problem, they assured me they would be sending them back to Spool. Given the QC tagged had a recuring pattern I'd say in general their gear is fine, but one slacker on the production line has probably had a stern talking to

I had a slow speed(30k/h) bin earler this year and the stitching popped and I mean popped! not ripped,from waist to shoulder. Darbys wouldnt replace or repair ,it cost me $30 to restitch although they said it wasent designed to last and offered me a discount on a $750 jacket........ppppppppppffffffffttttt I said. I had paid $200 already for it a few weeks b4 and had bought a 2nd one for my partner the day I binned(she wasent with me). I could have been a ongoing supporter of Darbys had they just offered to restitch it but now they can &%$& off.

**Owl** · 14th August 2008, 22:53

Originally Posted by Mom

Best you check the table and the chairs to see if their coverings are damaged too mate! I am sure YOUR wife loves being referred to like an inanimate object!

Where is my red hair dye!

The Mrs was just looking over my shoulder and said I could learn a thing or two from you. What would that be Mom?

**The Pastor** · 15th August 2008, 00:36

only occasional rider 3-4 times a week

**98tls** · 15th August 2008, 00:39

Originally Posted by Mom

Best you check the table and the chairs to see if their coverings are damaged too mate! I am sure YOUR wife loves being referred to like an inanimate object!

Where is my red hair dye!

In the bathroom maybe.

**JayRacer37** · 26th August 2008, 00:06

Originally Posted by fLaThEaD FreD

I had a slow speed(30k/h) bin earler this year and the stitching popped and I mean popped! not ripped,from waist to shoulder. Darbys wouldnt replace or repair ,it cost me $30 to restitch although they said it wasent designed to last and offered me a discount on a $750 jacket........ppppppppppffffffffttttt I said. I had paid $200 already for it a few weeks b4 and had bought a 2nd one for my partner the day I binned(she wasent with me). I could have been a ongoing supporter of Darbys had they just offered to restitch it but now they can &%$& off.

Haha, you just don't get over it do you? You honestly expect gear to last through an impact severe enough to brake multiple major bones?

**cs363** · 26th August 2008, 00:34

Originally Posted by fLaThEaD FreD

I had a slow speed(30k/h) bin earler this year and the stitching popped and I mean popped! not ripped,from waist to shoulder. Darbys wouldnt replace or repair ,it cost me $30 to restitch although they said it wasent designed to last and offered me a discount on a $750 jacket........ppppppppppffffffffttttt I said. I had paid $200 already for it a few weeks b4 and had bought a 2nd one for my partner the day I binned(she wasent with me). I could have been a ongoing supporter of Darbys had they just offered to restitch it but now they can &%$& off.

It's the old case of you get what you pay for - Spool gear is great, within the bounds of the price bracket it is in. $30 for a repair to keep a $200 jacket going doesn't sound bad to me, especially when no-one is going to give you warranty on a clothing article that has been damaged in a crash regardless of brand, quality or shop/wholesaler - different story if it had just popped apart all by itself.
And if you were considering being an ongoing supporter of Darbi's you could at least learn their name.....

**cs363** · 26th August 2008, 00:44

Originally Posted by whufcok

The wife bought Spool jacket in April this year i had to take it back€ this week as the zipper had worn through lining on inside flap of jacket. she is only occasional rider 3-4 times a week ,has any one else had problems with Spool gear ? guy in shop said they are great jackets........are they?

Did the jacket get replaced/repaired under warranty?
If so then I'm not sure what your point is.
Spool is a mass produced product and as such is subject to the vagaries of manufacturing, sometimes shit happens like a seam doesn't get sewn properly or a zip fails or whatever.
Even top end product like Alpinestars/Dainese etc suffer from these issues occasionally, for that matter so do bikes or any other product.
What is important is the putting it right in as speedy a fashion as practicable.
From what Miss L said in her post it sounds like Darbi's/Spool are onto the problem so unless you are getting the run around by the shop or the wholesaler then what is the issue?
BTW 156-208 days a year use hardly qualifies as occasional use.....

**fLaThEaD FreD** · 26th August 2008, 07:13

Originally Posted by JayRacer37

Haha, you just don't get over it do you? You honestly expect gear to last through an impact severe enough to brake multiple major bones?

as I said it wasent ripped apart it came unstitched,just like the top of a paper sack of spuds. It dosent take major impact to break bones pal..... I had got over it till you dredged it up again....ya pillock.

**fLaThEaD FreD** · 26th August 2008, 07:17

QUOTE=cs363;1703570]It's the old case of you get what you pay for - Spool gear is great, within the bounds of the price bracket it is in. $30 for a repair to keep a $200 jacket going doesn't sound bad to me, especially when no-one is going to give you warranty on a clothing article that has been damaged in a crash regardless of brand, quality or shop/wholesaler - different story if it had just popped apart all by itself.
And if you were considering being an ongoing supporter of Darbi's you could at least learn their name.....

[/QUOTE]