Urgent - insurance question

[Cajun]

Hey wife car was hit from behind yesterday, and in turn in to the rear of a ute, out car looks like it be a write off, and its was person who hit my wife's car fault.

car is with ami
there insurance credit union aka Tower

We only have thrid party,

Ring ami cause thrid party we have to ring tower

ring tower they say get person who crashed car to lodge a claim.

Is this correct, i would think you would lodge a claim with ami, and they would deal with or, or at least tower, since the car is most likley a write off, we want it sorted it out asap, so we can get another one.

Anyone tell me if my thinking is wrong

Cheers

[jrandom]

Nup. Call Tower back and yell at them. Give them the car rego and name of the person who hit you, and tell them to sort it out.

Insurance call-center staff are the lowest of the low and the stupidest of the stupid. Don't let them screw you around.

[Cajun]

cheers J ...

[dhunt]

I had to fill out a 3rd party/No Insurance claim form with the insurance company of the lady that hit me, and finally after 6 weeks I got paid out. But I agree with JR you need to keep hassling them or they never get round to it.

[Posh Tourer :P]

Nup. Call Tower back and yell at them. Give them the car rego and name of the person who hit you, and tell them to sort it out.

Insurance call-center staff are the lowest of the low and the stupidest of the stupid. Don't let them screw you around.

Exactly. They are trying to get you to do their work for them. You are paying them to sort it out, make them do it.

Also, it should be AMI who are handling this, they are the customer contact, who they deal with after that to get money is entirely up to them

[Cajun]

Can someone get some details for me, the rego is ZE2142
its a black toyota celica

I have the person name from ltsa site(who owns car), but can't get any phone number, from white pages. and he is not anwsering his cellphone

Due to tower not knowing anything about the rego on there record.

Cheers

[Blakamin]

Heya 'Nana Man, long time no see.... sounds like he was tellin porkies.... fucker

[sAsLEX]

car is with ami
there insurance credit union aka Tower

We only have thrid party,

Ring ami cause thrid party we have to ring tower

yeah ami only will do something if was your at fault, was rear ended last year am with AMI and they did fuck all and I had to deal with the other parties insurance to get my money.

Personally i think this is beyond average service as you are paying for the insurance, albeit only third party, you think they could deal with the insurance company as they do this every day!

[Motoracer]

Hey wife car was hit from behind yesterday, and in turn in to the rear of a ute, out car looks like it be a write off, and its was person who hit my wife's car fault.

car is with ami
there insurance credit union aka Tower

We only have thrid party,

Ring ami cause thrid party we have to ring tower

ring tower they say get person who crashed car to lodge a claim.

Is this correct, i would think you would lodge a claim with ami, and they would deal with or, or at least tower, since the car is most likley a write off, we want it sorted it out asap, so we can get another one.

Anyone tell me if my thinking is wrong

Cheers

Is she OK man? Where have you been these days? You don't post much. Don't tell me F/F finally got to you and you started working hard to get the shares up.

[Two Smoker]

Ah shit Neal, bud luck mate, hows blooveeteeaahh, is she ok???? Get onto AMI pronto and tell them to sort their shit out, you shouldnt have to deal with it...

Your wife isnt at fault so should be paid out straight away and its upto AMI to get the money back....

Hope it all gets sorted mate

[Riff Raff]

Bloody insewerants companies!

[jrandom]

Just to clarify, guys, because Cajun has only third-party cover with AMI, and he's not at fault, AMI aren't concerned with this deal.

Tower, being the insurers who cover the at-fault party liable for Cajun's losses, ARE.

And Cajun has to chase Tower himself to get cash out of them. It will probably take a while and it will not be pleasant.

*This*, in fact, is the real reason why fully comp insurance is good. Because then, regardless of whose fault an incident is, you get the full might of an insurance company working to further your interests.

[inlinefour]

Nup. Call Tower back and yell at them. Give them the car rego and name of the person who hit you, and tell them to sort it out.

Insurance call-center staff are the lowest of the low and the stupidest of the stupid. Don't let them screw you around.

correct answer, been there done that

[Slim]

... you get the full might of an insurance company working to further your interests.

Am I the only one that found that bloody funny???? :spudwhat:

Good luck, Cajun.

[thehollowmen]

Am I the only one that found that bloody funny???? :spudwhat:

Good luck, Cajun.

well.. to their best interests too.

The insurance company doesn't want to pay out of their own pocket so will pay you out and then go chasing the money from the other person/s and their company.

But yes, they do the hard yards for you.



Best of luck there!