I rang IRD late last week (use the key phrase student loans)... Provide your IRD number, answer some more questions confirming your identity, and ask about loan balance, could they send a statement out please, etc.
They say they should send them out twice to sometimes three times per year, but could see I hadn't been sent one in over a year.
I actually found the guy I spoke really helpful, onto it, and answered all my questions easily, with a great phone manner. Surprising as hell, but fantastic!!![]()
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