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Thread: Does warranty cover fork seals?

  1. #1
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    Question Does warranty cover fork seals?

    Hi folks,

    Just noticed one of my fork seals is a bit greasy and theres a line of greasy dusty stuff on my fork. Just on the one side.

    Being completely inexperienced with bike mechanics, i was wondering if that means the seal is definitely buggered?
    Is it possible that a hard bump could make it leak a bit, then it's fine? In which case i guess i should clean off the grimey stuff and see if it makes a re-appearance?

    Also, if it is buggered, should i get it sorted under warranty? (My bike is 9 months old with a 2 year warranty.) Or are seals perishables that need replacing now and then?

    cheers


  2. #2
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    Quote Originally Posted by Ripperjon View Post
    Hi folks,

    Just noticed one of my fork seals is a bit greasy and theres a line of greasy dusty stuff on my fork. Just on the one side.

    Being completely inexperienced with bike mechanics, i was wondering if that means the seal is definitely buggered?
    Is it possible that a hard bump could make it leak a bit, then it's fine? In which case i guess i should clean off the grimey stuff and see if it makes a re-appearance?

    Also, if it is buggered, should i get it sorted under warranty? (My bike is 9 months old with a 2 year warranty.) Or are seals perishables that need replacing now and then?

    cheers
    Seals are consumables but not 9 monthly consumables - it should be a warranty item. It'd have to be a very significant knock to cause a one time leakage, but by all means clean it off and check for reoccurance.

    Also check for damage on the fork stanchion - it's possible a significant stone may have hit it causing damage which has then nicked the seal. In that case it definitely won't be covered by your warranty.

    Don't forget, you've got much more protection than just the mere manufacturers written warranty. You're covered by the CGA too. So if at first they refuse to repair under warranty, make sure you get their reasons.
    If it wasn't for a concise set of rules, we might have to resort to common sense!

  3. #3
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    cool, thanks for that. i'll go have a look for any stone damage now.

    With regard to wiping off the grime. Should i use any old dry rag. Should the fork be dry or slightly oily?

    cheers, sorry for complete lack of knowledge.


  4. #4
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    No stone damage. more oil on the lower / outer part of the suspension too.

    Bugger, on the blower to the garage tomorrow then


  5. #5
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    I know a mate who had a brand new bike but because he loves to do wheelies on it somehow caused the seals to leak. But in your case it is worth going back to the dealer to see what they can do. For a bike that is only 9 months old should not leak unless you have already clocked 40,000km on it.
    Don't just live to ride but ride to live.

  6. #6
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    pot hole

    fork seals are consumable items so i would guess not warrantable. the only times i have had to replace fork seals was after hitting bad potholes or bumps where the suspension compresses completely and the next thing to give is the seal. on 2 occasions I can pinpoint when and where they blew, i mean you know when the suspension gets forced so hard it blows a fork seal, they aint no ordinary bumps.
    I'm off to the pub, I may be sometime.

  7. #7
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    Quote Originally Posted by Max Preload View Post
    it should be a warranty item. It'd have to be a very significant knock to cause a one time leakage, but by all means clean it off and check for reoccurance.
    Yup, if there's no damage to the stanchion I'd expect the shop to cover it.

    Quote Originally Posted by scroter View Post
    fork seals are consumable items so i would guess not warrantable. the only times i have had to replace fork seals was after hitting bad potholes or bumps where the suspension compresses completely and the next thing to give is the seal. on 2 occasions I can pinpoint when and where they blew, i mean you know when the suspension gets forced so hard it blows a fork seal, they aint no ordinary bumps.
    You probably shouldn't expect a road bike to take the abuse an MX bike does, however, fork seals are neither a mechanical stop or a hydraulic one. Even fully compressed the only extra load on the seals is caused by the increased air pressure in the forks.

    It's not unheard of to find assembly scratches in seal cavities or seals which are simply not fitted properly, if the oil reappears after a wipe down tell the shop you expect it to be sorted.
    Go soothingly on the grease mud, as there lurks the skid demon

  8. #8
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    Absolutely 100% not a warranty item. Ask me ive been through so many seals on so many bikes that i lost count a few years ago. Although henderson motorcycles alyways did them for me, for free. And i was stoked when i checked my warranty claims against what was recovered from yamaha and to my surprise i had no claims. I.e henderson motorcycles bore the costs and didnt even tell me. Later on checking my manual out of sheer guilt, it clearly stipulates fork seals are not covered under yamaha's warranty. Try though, ask nicely.
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  9. #9
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    Quote Originally Posted by YamahaR64Life View Post
    Absolutely 100% not a warranty item.
    They are on Buells.
    Go soothingly on the grease mud, as there lurks the skid demon

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    shop should fix it , remember that you only need a dryed on bug to cut a seal as well .
    get a couple of them wee plastic fork protectors , at least you then have something to help a bit .

  11. #11
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    Piece of piss to change yourself too.

    At least it is after my 3rd time doing them.
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  12. #12
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    It's kinda tough if it's not a warranty item, as who's to say that it hasn't been installed wrong at the factory or was a faulty part to start with? It does happen. I've only ever had two fork seals go - the first on a 3-year old dirt bike, and the second on a 9 year old road bike. I'd be pissed off if one went after only 9 months on a new bike.
    ... and that's what I think.

    Or summat.


    Or maybe not...

    Dunno really....


  13. #13
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    Quote Originally Posted by YamahaR64Life View Post
    ...it clearly stipulates fork seals are not covered under yamaha's warranty.
    The warranty that came with my Scorpio also specifically excludes "piston seizure". (This might be reasonable on a racing two-stroke, but on a low-performance 4-stroke!?!) If the piston had seized on my Scorpio in its 1st year, for some reason other than neglect on my part, I would have had a serious discussion with the dealer about repairing the damage at no expense to me under the CGA, warranty clause or no. Ditto with the fork seals.

  14. #14
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    Quote Originally Posted by YamahaR64Life View Post
    Later on checking my manual out of sheer guilt, it clearly stipulates fork seals are not covered under yamaha's warranty.
    It's precisely that sort of complete bullshit warranty that gave rise to the CGA and later incorporated motor vehicle dealer sales.
    If it wasn't for a concise set of rules, we might have to resort to common sense!

  15. #15
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    You can quote portions of the manufacturer's warranty, but you should also quote the bit that says it cannot remove your statuatory rights under law... ie the CGA.

    I've had fork seals replaced under warranty. On road bikes they should last a fairly long time. One pair was replaced at 40,000km then again at 50,000km because one of the new ones only lasted about 5,000km. The bike would have been close to 12 months old, can't remember if it was a 1- or 2-year warranty. I thought it was rather generous of them to do them under warranty at that mileage, but wasn't going to argue.

    Seals can leak because of detritus wedged in there. It is quite common on dirt bikes to clean the seals by sticking a feeler gauge, business card or 35mm film negative carefully up between the fork and the seal, and wipe the grit out. The purists will say "don't do it" but it is in my KTM service manuals as something to be done potentially after every ride.
    Cheers,
    Colin

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