Motorcycle Doctors - excellent service

**TOTO** · 28th January 2009, 22:43

Originally Posted by NinjaNanna

Just thought I'd let you know about my experience with George from Motorcycle Doctors.

What an absolute delight, he did the 10,000km service on my 04 R1 just prior to Christmas - great service and great price. The single biggest thing that I appreciated the most was that he actually speaks to you and doesn't let you feel that it is below him or a waste of his time in doing so. I'm sure most average Joe's can appreciate this isn't really all that common at a dealler - sure the Sales Guy is more than happy to talk but try and have a conversation with the mechanic and it's not very comfortable (especially if you're not that mechanical yourself).

What really tipped the scales for me and made me want to put this thread up is that yesterday I had 2 missed calls (but no voicemessage) from a number I didn't recognise. I recieved another call from the number this morning and loe and behold it was George just ringing to check that I was happy and everything was great with the bike. THATs 3 phone calls just to check that I'm happy.

To me that is EXCEPTIONAL CUSTOMER SERVICE - thank you George - you will get all of my business!

Wow Thanks Shane. The Hooligan 24k Service is coming up soon and the white princess will need a service too so I'm gonna be calling this guy and give hom a go

Cherio for the info

**Blakomen** · 1st February 2009, 12:58

hey, i was just wondering if anyone could tell me about their experience with motorcycle doctors, ie whether they did a good job / bad job / comments?

**Virago** · 1st February 2009, 16:49

Originally Posted by Blakomen

hey, i was just wondering if anyone could tell me about their experience with motorcycle doctors...

There's been several threads on this topic. I've merged a few for you above.

**gtr boy** · 2nd February 2009, 10:44

thought id give them a shot a my triumph.george is coming round weds for a listen.may need a cam chain tensioner.
all these positive comments got the ball rolling cheers

**Max Preload** · 2nd February 2009, 11:09

We need many more Georges & Warrens.

**jaymzw** · 3rd February 2009, 07:00

Does anyone have a mobile number for George from motorcycle doctors?

I am going to have to cancel the work i was getting done today but cant find anything but an email on the site.

Thanks guys

**jaymzw** · 3rd February 2009, 07:19

Ok! So i put my sleeping eyes away and put on my daytime ones....

http://www.motorcycle-doctors.co.nz/Contacts.htm

Durrrrrr

**musicman** · 3rd February 2009, 14:51

Ah so that's why he came over so early. He told me yesterday he had a job in my area today and he'll be over at mine around lunchtime, but he called me before 10am and had already finished working on my bike.

His service is excellent, my battery wasn't storing a charge and today he found why - wire casing was cracked and so it was shorting the circuit, so the battery wasn't charging. He replaced the cracked wires free of charge! (but I'm buying a new battery from him, he'll be over tomorrow to fit it)

**jaymzw** · 3rd February 2009, 16:34

Originally Posted by musicman

Ah so that's why he came over so early. He told me yesterday he had a job in my area today and he'll be over at mine around lunchtime, but he called me before 10am and had already finished working on my bike.

His service is excellent, my battery wasn't storing a charge and today he found why - wire casing was cracked and so it was shorting the circuit, so the battery wasn't charging. He replaced the cracked wires free of charge! (but I'm buying a new battery from him, he'll be over tomorrow to fit it)

Cool great news for you!

I just got my CBR a new battery and Reg/rec. Set me back 200 notes but i dont think that was too bad. A really good guy too. Arrives on time and is really friendly. Being abit of a mechanical noob it was great to be able to ask him questions and get a straight answer.

Oh yeah. He did the work today anyway, i just left him the money so now i can lanesplit to school and park inside my school instead of out. That way i can leave later, get there earlier, and not worry about my car being broken into/stolen/ticketed.

I love my bike

**kmacb** · 5th February 2009, 12:30

I'm sure this has been covered off before, but... I just had my bike (SV400S) serviced by George. The man is a magician and worthy of high praise. Also very reasonable prices, cheaper than any shop, and the convenience of coming to you. I'm a shift worker, so his service fitted well with my shifts.
I have previously had the bike serviced by Suzuki, (compared to George, they have done nothing) and after George has serviced it, it goes better than ever. I would recommend The Motorcycle Doctors over anyone. My two cents worth.

**Max Preload** · 5th February 2009, 14:11

It's been mentioned in passing...

**The Pastor** · 5th February 2009, 15:06

Hmmm i wonder who someone has a connection to........

**kmacb** · 5th February 2009, 22:34

Originally Posted by renegade master

Hmmm i wonder who someone has a connection to........

No connection, just a very happy customer. New to the forum, and I couldn't find the thread. So thought I would start a new one.

**shafty** · 5th February 2009, 23:04

Originally Posted by renegade master

Hmmm i wonder who someone has a connection to........

Well that was positive and open minded

**samgab** · 7th February 2009, 18:22

Originally Posted by kmacb

I'm sure this has been covered off before, but... I just had my bike (SV400S) serviced by George. The man is a magician and worthy of high praise. Also very reasonable prices, cheaper than any shop, and the convenience of coming to you. I'm a shift worker, so his service fitted well with my shifts.
I have previously had the bike serviced by Suzuki, (compared to George, they have done nothing) and after George has serviced it, it goes better than ever. I would recommend The Motorcycle Doctors over anyone. My two cents worth.

Aha, found the thread on Motorcycle Doctor, cheers! I know who I'll be contacting for my 24,000 Km service on the VTR

All positive feedback, that's a pretty rare thing for a mechanic.