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Thread: I hate Telecom

  1. #16
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    Have made my decision I am going with Vodafone, home and broadband. It is the same as what I had with Telecom but $20 cheaper a month.

    The VOIP thing is a great idea but the broadband suppliers need to get some better plans around this in order for people like me to be able to take advantage. Whatever, we all know that paying 40-50 bucks a month for line rental is a crime. $600 a year to be able to use a phone, ontop of which you pay for toll calls, a true rip off.

    One thing I notice in my research is that all providers of whatever type of plan are keeping a very close eye on each other. What you gain with one hand you loose with the other. More competition and some aggressive market leadership are still needed to get the NZ telecoms market moving in the right direction,.

    I am sure it will change, just give it time.

  2. #17
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    Quote Originally Posted by swanman View Post
    Whatever, we all know that paying 40-50 bucks a month for line rental is a crime. $600 a year to be able to use a phone, ontop of which you pay for toll calls, a true rip off.
    Sounds pretty cheap to me given what's involved in providing a phone service.

    I'd say Sky is the bigger rip off by a long shot. All that money just to watch shit TV!!

  3. #18
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    Quote Originally Posted by swanman View Post
    Have made my decision I am going with Vodafone, home and broadband. It is the same as what I had with Telecom but $20 cheaper a month.

    The VOIP thing is a great idea but the broadband suppliers need to get some better plans around this in order for people like me to be able to take advantage. Whatever, we all know that paying 40-50 bucks a month for line rental is a crime. $600 a year to be able to use a phone, ontop of which you pay for toll calls, a true rip off.

    One thing I notice in my research is that all providers of whatever type of plan are keeping a very close eye on each other. What you gain with one hand you loose with the other. More competition and some aggressive market leadership are still needed to get the NZ telecoms market moving in the right direction,.

    I am sure it will change, just give it time.

    Vodafone have crap service.
    Orcon has no contracts, so if you don't like it you can leave with no penalties. If you need a modem you can get a free rental- they lend you one as long as you're a customer. If it breaks, they replace it, you just pay shipping. They have won ISP of the year from PC Guide, NZ Herald's customer service survey, TUANZ Telco of the year, the Epitiro report's fastest DSL provider, and loads of other awards.

    People give them shit for being a state owned enterprise. The reason they were chosen for purchase is because they are the best in the market, and all the awards above are since the purchase 2 years ago.
    I make motorbike noises when I ride my motorbike.

  4. #19
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    i was with ihug way back in the begining just supported the brothers but they sold out and ihug not so huggy anymore .
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  5. #20
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    Quote Originally Posted by mynameis View Post
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  6. #21
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    Quote Originally Posted by Deviant View Post
    Vodafone have crap service.
    Orcon has no contracts, so if you don't like it you can leave with no penalties. If you need a modem you can get a free rental- they lend you one as long as you're a customer. If it breaks, they replace it, you just pay shipping. They have won ISP of the year from PC Guide,
    .
    Well that must have changed as the fuckers charged me a $hitload when I left them 2 months early. I deal with most of the ISP's on a daily basis and Orcon's service has seriously went downhill over the past couple of years (as have Farmside's). Their latest stupid voice prompt call waiting system seems particularly insulting. Another example of a nice little company getting too big and losing their customer focus. Unless you're tied up with mobile phones etc then I'd normally recommend Xnet or Actrix to most peeps.
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  7. #22
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    alright alright, I'll wade into bat for Orcon (not that I work for them, I just use them A LOT)

    They did indeed suffer growing pains, demand for service was in excess of their predictions etc. Also had issues with the first of the new LLU exchanges.

    Currently they do not have contracts on their normal broadband services, and ultimately, the quality of the connection they provide is generally pretty good (line notwithstanding) and contention rates are low. Latency to the exchange is also normally well above (technically below) other providers, with low downtime, and an excellent support team, who, when you get deep into the backend, really know what they are doing.

    Vodafone... yes, very missable, don't hear good things about the broadband, often down etc (not using them myself, I can't tell you specifics). Xtra, they just make it too complicated, with too many restrictions re port forwarding etc, and domains not on their network etc. Support team is basic, who will argue on something they know nothing about...

    Slingshot... hahhahahaha

    Granted, I am biased, I only deal with Orcon Corporate Support, but a good bunch
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